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I had my oath ceremony virtual on November 18th, and I haven’t received my certificate til now. I sent the signed oath form right after the ceremony. What can I do? I raised a webform with the signed oath form and I re-sent my email, and follow up emails, and I still never got it. What can I do?
Call IRCC. Webforms take weeks for anything to happen.
 
Call IRCC. Webforms take weeks for anything to happen.
We raised a webform a couple of weeks ago asking IRCC whether the original police clearance certificates that we provided and the updated ones we mailed later on were received and satisfied the additional docs request we had on aor. Took ircc exactly 14 mins to reply to the webform indicating all is good. It wasn’t an auto reply although it was rather generic in nature. Now, whether the agent provided accurate information or even bothered checking is a different story, but yes we got the response in minutes.
 
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We raised a webform a couple of weeks ago asking IRCC whether the original police clearance certificates that we provided and the updated ones we mailed later on were received and satisfied the additional docs request we had on aor. Took ircc exactly 14 mins to reply to the webform indicating all is good. It wasn’t an auto reply although it was rather generic in nature. Now, whether the agent provided accurate information or even bothered checking is a different story, but yes we got the response in minutes.
Literally never heard of anyone receiving a substantive reply to a webform in less than a week. So I'd still recommend calling.

Good to know it happens, but I'm not holding my breath to see it generalized.
 
Literally never heard of anyone receiving a substantive reply to a webform in less than a week. So I'd still recommend calling.

Good to know it happens, but I'm not holding my breath to see it generalized.
Can reconfirm it happened. Not that I was too happy we got this quick reply as I would have rather have someone take time and have a real dig at our file and maybe (as a big bonus) trigger some movement (wink wink). That didn’t happen.
 
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Can reconfirm it happened. Not that I was too happy we got this quick reply as I would have rather have someone take time and have a real dig at our file and maybe (as a big bonus) trigger some movement (wink wink). That didn’t happen.
I didn't mean to imply it didn't happen - just that it seems quite exceptional.