Not sure about the office but this is what it says on email and email is sent from
-IRCC.WestCitizenshipEApp-EappOUESTCitoyennete.IRCC@cic.gc.ca
In order for Immigration, Refugees and Citizenship Canada (IRCC) to continue the process of your citizenship application, scanned copies or photos of all passport(s) and travel document(s) pages held during your eligibility period are required. If you do not have a travel document or passport, please provide an explanation.
You must provide a colour copy of each page, including blank pages.
The required documents have to be sent within twenty-one (21) calendar days from the date of this notice and by replying to this email. If necessary, you may be asked to present your original documents or other documents at a later date.
Please note that if you are unable to send the scanned copies or photos through email, please contact us by the deadline.
Note: Any documents that are not in English or French must be accompanied by:
the English or French translation; and
an affidavit from the person who completed the translation.
An affidavit is a document on which the translator has sworn, in the presence of a commissioner authorized to administer oaths in the country in which the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document. Translators who are certified members in good standing of one of the provincial or territorial organizations of translators and interpreters of Canada do not need to supply an affidavit. Translations by family members are not acceptable.
N.B.: Passport(s) and travel document(s) stamps that are not in English or French must also be translated.
