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[CanadianJeepGuy]

@ JGM613,Canadianjeepguy,and Davesav...I got a reply from the CEM today here it is..

Dear Applicants,

We note your email below. Please be advised that we are granting your request for extension for compliance with the required police certificate from China. Please refer to the following website on how to obtain the required police certificate:

http://www.cic.gc.ca/english/information/security/police-cert/asia-pacific/china.asp

I need to ask my friend in one try.. this time I will ask my friend to go to the public notary.. This will be my last chnace.. I amstill thankful atleast they gave me an extension.. thanks GOD..thanks brothers for your support

Great news Wella. Make sure the transcript is in English or French. If they send it to you in Chinese you will have to find someone to translate the document.

 

[O_guy]

Has any of your spouses tried to get visitor visa after you submitted the outland spouse sponsorship?

 

[RM15]

It doesn't matter what the posted times are. They are arbitrary. The issue also is not the volumes. The government has intentionally reduced the service. You continue to pay more for less. That is the Conservative recipe for fiscal responsibility. The longer the processing takes the more it costs you.
Don't just go to your MP. You can contact the MP's of the other parties especially if your MP is a Con. I posted letters that I wrote during my ordeal. They are way back in this thread somewhere. I can post them again if people would like. I am convinced that these emails I sent seriously motivated movement on my wife's application. The last email I sent them on a Monday morning Manila time had my wife's COPR issued later that afternoon and arrived to her home in Antipolo the next day. No 45 day wait.

If you email your MP attach everybody else ( opposition MP's, the Minister of Immigration, the PMO, you local newspaper) to get the same email. Let them know that the magnitude of Harper Government incompetence.

Hi jeepneyguy, would you kindly post the letter you sent them? I plan on bugging my MP about our application as well. It has been 14 months now since I filed our application. I e-mailed CEM last week, and I haven't received any reply as yet.

 

[scosan]

RM;
Despite everything else at least CEM will respond to your MP's inquiry quickly. I called mine on Monday and received this response on Wednesday:

"Our office has received the following information from the Canadian Embassy in Manila regarding the current status of *****'s application for permanent residence:

Please be advised that the applicant’s new medical result is valid until ** October 2014. The file is currently queued for finalization review by the Visa Officer."

It's not too specific but at least it's something!

Scosan

 

[wella13]

Goodluck on that sis wella! I hope your friend can get your police clearance soon....

Amen to that sis. I really hope so..

 

[wella13]

Great news Wella. Make sure the transcript is in English or French. If they send it to you in Chinese you will have to find someone to translate the document.

Thanks bro ..So even my Chinese friend can translate it or need a notary?..

 

[Step]

Thanks bro ..So even my Chinese friend can translate it or need a notary?..

Hello, wella13.

From what I have read, has to be translated by someone "official".

 

[RM15]

RM;
Despite everything else at least CEM will respond to your MP's inquiry quickly. I called mine on Monday and received this response on Wednesday:

"Our office has received the following information from the Canadian Embassy in Manila regarding the current status of *****'s application for permanent residence:

Please be advised that the applicant's new medical result is valid until ** October 2014. The file is currently queued for finalization review by the Visa Officer."

It's not too specific but at least it's something!

Scosan

thanks, Scosan....I will send my MP an email tomorrow and see what she info she can get for me. I hope it is not a generic answer that I will get.
Back in August, I was told by MP that my husband's application is in its final stages. I wonder if that was actually real information, otherwise, he would have gotten his visa already by now

 

[CanadianJeepGuy]

Thanks bro ..So even my Chinese friend can translate it or need a notary?..

Step is correct. It would have be notarized.

 

[wella13]

Thanks bro ..So even my Chinese friend can translate it or need a notary?..

Hello, wella13.

From what I have read, has to be translated by someone "official".

Thanks step..

 

[wella13]

Step is correct. It would have be notarized.

thanks bro

 

[CanadianJeepGuy]

Back by popular demand!!!!!

Not really.....just one person.....

I will post copies of the emails I sent to get some movement on my wife's application. They are in no particular order since it took forever to find them again. I hope that they give anyone who's interested some idea of my approach and can adapt it to their own style and situation.

To Michael MacKenzie And All Interested Parties,

Please be aware of my appreciation for you extending the medical though there is still the additional cost of having to redo it even in part. My wife has scheduled her medical appointment for this week.

To clear up any unknowns as to the particulars of my case here are the facts:

I sent in a complete application package as required by CIC which was received by them May 10th 2012. Processing times then were 8 months. After exceeding the stage 1 processing time my MP made inquiries on my behalf in August 2012. I was then informed at that time that the application I sent to Mississauga was redirected, for some reason unknown to me, to Ottawa and was now missing 2 sponsorship documents and my wife's passport photos. Those documents were resubmitted to CIC-Ottawa at the end of September 2012 and my sponsorship was then approved by October 10th 2012.

From that date my wife's application sat unopened for 6 months until I started to make inquiries through the office of MP Kevin Lamoureux and started sending emails. Be advised that any email inquiries to CEM have gone unanswered until this day.

In December of 2012 I made several calls to the CIC call centre in regards to the expiry of my wife's medicals and was told outright not to do anything as agents can extend the medicals up to a year. No other conditions were expressed to me at that time. Additionally the current government has decided to close Visa Offices and have those applications are now processed in Manila. In January we saw the processing times go from 8 months to 11 months then to 12 months so even if my wife had her medical done in May of 2012 they would have expired before her application was finalized. CIC had 7 months to process this application before the medicals expired. Considering our case had no previous marriages and no children 7 months should have been more than enough time.

There is no need for medicals to be required prior to their arrival in Manila and requesting them at stage one already adds additional costs that others do not have to pay. This is a completely unfair policy. Remeds requested due to expiry should be covered by CIC whether as a refund to the customer or paid directly to the medical panel.

I have requested my GCMS as of 2 weeks ago and have not received any reply. As to the payment of the RPRF I again followed the required procedure as set out by CIC. I paid in full, online and faxed a copy of the receipt (receipt #RXXXXXXXXX) to the fax number listed. This was done on April 16th 2013. I again made a call to the CIC Call Centre where I was informed that it can take up to 6 weeks for the CEM to be notified of the payment. I then sent an email to CEM notifying them of the payment. I received nothing from them other than the auto-reply. What kind of system is this? CEM gives me 30 days to pay it and CIC can't confirm it for a month and a half?
Again here is the receipt number: RXXXXXXXXX. Please contact whomever you need to internally to confirm payment. I am not sending anymore faxes and emails since they don't seem to end up anywhere.

Sincerely,
CanadianJeepGuy

 

[CanadianJeepGuy]

This one was to my MP's assistant:

Thank you for your reply XXXXX.

Concerning the re-medical CIC requires these to be submitted at the beginning of the entire process. Seeing as they have increased the processing time to 1 year from receipt in Manila their policy automatically pushes the medicals to expiry. It is not my fault if CEM cannot process applications accordingly so why then do I have to pay for it? This application sat unopened for 6 months. Why? No one seems to be able to answer that. So not only is there no accountability for CIC losing some of my application there is also no accountability for their failure to meet their own prescribed timelines and on top it off I am expected to have to pay for it....again. This is not a very good customer service policy.

I would ask that you could specifically take this issue up with the Minister. Applicants who are instructed to redo medicals due to expiry should be re-imbursed or have CEM cover that cost. CEM never requests partial remeds. You have to redo the whole thing. While I understand the importance of having medical knowledge of applicants there is no difference in the risk between someone with a clean medical history who's medicals have expired and someone who could have contracted an illness and issued a visa before their medicals have expired. This is an unnecessary additional financial burden.

It is not the job of CIC to turn me over and shake loose every penny it can get. That's Revenue Canada's job.

Sincerely,

CanadianJeepGuy

P.S. I had also inquired as to how one can lodge a formal complaint concerning the service from both CIC and an individual agent. Emails sent to both the Minister and CEM have gone unanswered.

Cheers

 

[CanadianJeepGuy]

Att: Michael MacKenzie and All Interested Parties,

Please be advised that my wife (Mrs CanadianJeepGuy) has received notice of her extended medical and request for chest X-rays and a visit with a panel physician as of May 1st 2013 Manila time. She has still not received any notice to submit her passport as mention by Mr. MacKenzie in his email dated April 4th 2013. When should we expect this email to appear? Should she submit her passport without any official notice?

I have also confirmed by phone through the CIC Call Centre the receipt of payment for the RPRF as of this date.

Sincerely,

CanadianJeepGuy

 

[CanadianJeepGuy]

Thanks XXXXX,

I can tell you what I know. They have sent her a letter to redo her medical which expired December 2012. That is the first we have heard from Manila since her file was sent there in October.
I have had a few calls to CIC concerned about the fact that her medical has expired and was told that the Visa Officer can extend them. I would like to know why this hasn't been done. The government closed the visa office in Seoul and all those applications flooded the Manila office and now the processing time is 12 months. It would automatically make her medical expire even if she had got it closer to May 2012 when we sent the completed application in for stage 1. If you recall we first met when our stage 1 exceeded the processing time and then found out that the file I sent to Mississauga was now in Ottawa missing some of my documents.
I do not mind to pay the applicable fees but I think its pretty criminal to expect any applicant to pay twice while others only pay once. Considering the delay on this application is not the fault of my wife or myself.

I also need to know who to contact to lodge a complaint against an agent within the complaints department at CIC.

Thanks in advance.

CanadianJeepGuy