Dear Forumites,
Please we need advice/suggestions and referrals at this point.
We( family of 5) landed at Calgary on the 17th of sept like any other immigrant, our intent was to do short one as reside in Saudi Arabia so we need to come back and tidy stuffs then move finally. At the immigration point we handed our Int'l passport and the 2 COPR to the immigration officer. The 2 COPR had 1 photo passport on each of them, you remember 1 COPR is for the client and the other is for the Canada immigration. The 2 photo passports on each of them was taken by the Immigration officer, that is what they use to produce PR CARD.
Everything went well and we stayed for like 20 days and returned back to Saudi on the 6th of October with the usual arrangement that our PR cards will be mailed to us by our good friend that we put up with;
Now the Challenge:
Just last week our friend called that all our PR cards have been issued except that of my spouse ( principal applicant). They sent a rejection letter which states that my spouse's photo passport did not meet the requirements. Believe me we took these passports same day and same time. That is the only place we have been taking passports for years. They also attached a document that states their recommendation and notes to the photographer!
These are the 3 last points on their document.
• Be on Photographic paper that has a backing which accepts and retains the date. Photos without this backing are not acceptable.
• Be on prints that are well - fixed and washed to avoid discoloration.
• Bear the date the photo was taken (not the date the photo was printed) directly on the back of one print ( stick – on labels are not acceptable).
We have combed all the places we can but no photo shop seems to meet the requirement of having date printed out at the back of the passport photos.
Do we know anyone that has same issue and has overcome it. Do we know any Photoshop ( for those in SAUDI ) that can do that ( we are at the eastern province, khobar axis).
Or maybe do you think I don't really understand what they require? Is it just a stamp they need at the back? That is after the photo has been printed.
Please, please and please any information is deeply appreciated. We are really tensed at the moment and I know we all know why?
Please help
You can inbox me too please.