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This looks great! Congratulations on your progress! If you are inland and biometrics exempt, you should receive your COPR soon!
May I ask how long did it take in your case to complete info sharing?
I'm outland applicant and currently VACs are closed for Biometrics collection. Info Sharing was completed on Aug 6.
 
I would assume its a progress on your file. Call center agents do not have any decision making rights and cannot do any change on your application.
I wish you good luck and hopefully with great news soon!
Im being frustrated now as I cant open the application, it takes ages and then logs out. Tried on 4 different devices so far.