I call this morning at 8am, got to talk to a person. But frankly, they are not able to tell you anything more than what's on the portal. The only tidbit I got was that my office is Vancouver, and that the 10 months processing time is what applies now. The lady was nice, but all she can tell me was I had to wait. So honestly, I don't think trying to call them is going to give you any additional insights on your application. This was my first attempt at calling, and luckily got through.
Seeing lots of LPP last week for Jan/Feb AOR, so I think things are moving at a brisk pace. I would imagine the rest of us are due for LPP over the coming weeks.