Issues in uploading PDF documents in PR application, Help Plz

[Hanan22]

What size are the PDFs and have you logged in and out again? What version of Adobe?

PDF size are 2MB, and I have logged in and out so many times. I restarted my PC and then tried again. I used 4 different browsers; Same issue

Adobe Acrobat Reader DC

 

[kryt0n]

The site was down for maintainence last night, might be linked. Otherwise I'm not sure.

 

[Hanan22]

The site was down for maintainence last night, might be linked. Otherwise I'm not sure.

I just tried again; same issues

Is it okay just to convert everything to Word !! Though I am not sure if it is going to be same quality as PDF :'(

 

[kryt0n]

I just tried again; same issues

Is it okay just to convert everything to Word !! Though I am not sure if it is going to be same quality as PDF :'(

Why not convert it to word and then print to PDF and save it? Maybe there's a corrupted file. Is it all uploads or just a particular one?

 

[Hanan22]

Why not convert it to word and then print to PDF and save it? Maybe there's a corrupted file. Is it all uploads or just a particular one?

I did that I converted to word and then back to PDF and I converted to JPG and then back to PDF ; same issues with all files :'(

 

[kryt0n]

I did that I converted to word and then back to PDF and I converted to JPG and then back to PDF ; same issues with all files :'(

Definitely sounds like a browser thing, but if you've tried others then I'm a bit stuck.

Can you use a different connection? Someone elses house?

 

[Itsmee]

PDF size are 2MB, and I have logged in and out so many times. I restarted my PC and then tried again. I used 4 different browsers; Same issue

Adobe Acrobat Reader DC

Uninstall reader and Download free-trial version of Adobe Acrobat Professional and try converting all your word files using this:
https://acrobat.adobe.com/us/en/free-trial-download.html
It's way better and will let u organize your documents as well

 

[Hanan22]

Definitely sounds like a browser thing, but if you've tried others then I'm a bit stuck.

Can you use a different connection? Someone elses house?

I am new to the city but I am planning to go to the library to give it a try

Thanx a lot

 

[Hanan22]

Uninstall reader and Download free-trial version of Adobe Acrobat Professional and try converting all your word files using this:
https://acrobat.adobe.com/us/en/free-trial-download.html
It's way better and will let u organize your documents as well

Working on it, Thanx a lot

 

[Itsmee]

Working on it, Thanx a lot

Don't worry....hope it works.
Also, try deactivating/uninstalling any antivirus temporarily if there is any

 

[Hanan22]

Don't worry....hope it works.
Also, try deactivating/uninstalling any antivirus temporarily if there is any

It worked on another computer

I am not sure what is the issue with mu computer but I am so happy it worked

Thank you all

 

[Itsmee]

Congrats!!
Good luck!!

 

[Hanan22]

Congrats!!
Good luck!!

Thanks a lot and same to you

 

[Hanan22]

+1 for all of you guys