How to solve online application error

[info.sk097]

hi my friends had been apply for tourist visa fist time. Using online application services of IRCC. But after 2 days his biometrics automatically updated. So how we solve this problem he was apply fist time for visitor visa and never gave biometrics before in IRCC. So please give us solution regarding this.

He was reporting and mailing to IRCC but noting change in application.

 

[k.h.p.]

What exactly is the problem? You say that it took two days and biometrics automatically updated. Does that mean that your friend did not get biometrics taken by the visa centre?

 

[info.sk097]

bio-metrics confirmation usually take 48 hours after laughing application online. But here my friend never ever gave biometrics in past. but his biometrics data automatically updated from past.