We had created the citizenship application outside Canada and now back to Canada. We are using a new device in Canada to continue with the application.
Tried to login to the citizenship application with the correct login and password but, system says
"The email or password you entered is invalid or your account was deleted. Try again or reset your password."
Also repeatedly getting blocked sign in emails. Even after clicking in the "it is me" link in that email, we cannot login.
Anyone faced this issue ? How did you solve this - pls help.
Do not want to restart whole application - which will be the last resort if nothing works.
Tried to login to the citizenship application with the correct login and password but, system says
"The email or password you entered is invalid or your account was deleted. Try again or reset your password."
Also repeatedly getting blocked sign in emails. Even after clicking in the "it is me" link in that email, we cannot login.
Anyone faced this issue ? How did you solve this - pls help.
Do not want to restart whole application - which will be the last resort if nothing works.
