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How to check if you received a document mailed to them? (Urgent!)

Kellakella

Full Member
Aug 14, 2015
38
0
Hi guys,

Currently I'm still waiting for an update for my police check (Hong Kong).
I requested it in HK weeks and they say it takes 4 weeks to be mailed out.
They mail it out directly to the address given on the request letter, so I have no tracking number what-so-ever (nor does the HK police).
Is there a phone number so I can call directly to check if they have received it?
The police check is send to the processing office in Sydney, NS.
(Case Processing Agent, Citizenship and Immigration Canada, CIO Correspondence, PO Box 8400 Sydney, NS Sydney)
I can't locate any phone number to contact them.
It's getting close to the deadline!! Please help!

Thank you!
 

JoacRy

Champion Member
Oct 23, 2015
2,064
159
Job Offer........
Pre-Assessed..
Send a 'Case Specific Inquiries' form. If you call them, as every time I've called them, you will probably get the following response "...We can't help you. Please refer to the website..."

With a CSI form you can specify your UCI and they are likely to give you an answer.