Friends,
It's been more than 10 weeks since my passport was received at Ottawa CPC. After 4 weeks, I sent them a CSE asking for status update and then again in week 8.
Both times all I have received is: We acknowledge that your passport was received and that once the approval is complete, we will return your passport using the pre-paid envelope that you provided us. Please note that it is taking us longer than normal to complete the approval on your PR application.
CIC has made no updates to my case status in the online portal. In addition, it took them more than a year to request my passport, that too only after I sent them a copy of my GCMS notes which clearly stated that they were going to send passport request letter in June even though I did not get it until Oct. 2019.
Can someone please help me here? I'm starting to run out of patience. The lack of passport is getting on my nerves as I am unable to travel for work.
Does anyone have recommendations on how to get useful information instead of the generic responses I have been getting from them?
It's been more than 10 weeks since my passport was received at Ottawa CPC. After 4 weeks, I sent them a CSE asking for status update and then again in week 8.
Both times all I have received is: We acknowledge that your passport was received and that once the approval is complete, we will return your passport using the pre-paid envelope that you provided us. Please note that it is taking us longer than normal to complete the approval on your PR application.
CIC has made no updates to my case status in the online portal. In addition, it took them more than a year to request my passport, that too only after I sent them a copy of my GCMS notes which clearly stated that they were going to send passport request letter in June even though I did not get it until Oct. 2019.
Can someone please help me here? I'm starting to run out of patience. The lack of passport is getting on my nerves as I am unable to travel for work.
Does anyone have recommendations on how to get useful information instead of the generic responses I have been getting from them?