I’ve worked in Genpact as process developer. When I emailed HR fpr my roles and responsibilities they said as per the company policies they cannot provide that letter. How should I proceed in this case. Need you help.
If I were you I would get whichever format they provide. I would then attach a copy of the email exchanges as well as a copy of your contract. If you could also get the job advertisement for this position I think this would also help. Finally I would explain everything in your letter of explanation.