forgot to write WES reference number on envelope

[JuanArraiol]

Hi there,
I know your post was a long time ago, but can you update on what happened?? My envelope has also been sent without the Reference number. Plzz guide

Hi, I just had the same issue. Did you finally solve that problem and if yes how you did it?

Thanks

 

[TWINSTAR]

Hi, I just had the same issue. Did you finally solve that problem and if yes how you did it?

Thanks

Hi there,
I called them and informed them about the same.. they will need ur courier tracking id, reference number and full name.. it was updated after 3 business days once delivered.. they only asked me if Reference number was mentioned inside on the forms.. it has to be there on some document .. give them a call once ur package status shows delivered..
Be patient wen calling them.. it gets answered after being onnhold for 15 to 20mins..
And keep checking ur WES online account..
Hope that helps