Am using IQAS, for me it's only 9 working days so time is still on my side. However you must follow through with calls and fax. The phone numbers are on their website. Immediately you determine your documents have been delivered via the tracking no, wait 4 days and if you dont get an email to acknowledge receipt of documents . Call them daily until you get the mails. Once your documents are placed in line for processing , the 15working days is followed through. I have friends used it and its way faster than WES