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Fingerprints email not delivered

Barca

Star Member
Jul 8, 2016
69
16
Hello All

so my application status saying a correspondence was sent to me on the 8th of this month. I did not get anything in my email yet so I called the CIC helpdesk. According to them an email was sent to me for fingerprints not mail. Said to give it few more days and call back if nothing is shows up in my inbox. Anyone had something like this happens?
 

ccastr

Star Member
Nov 20, 2014
63
26
São Paulo
Category........
QSW
Visa Office......
Sao Paulo
App. Filed.......
20-08-2014
Doc's Request.
04-12-2014
AOR Received.
17-11-2014
File Transfer...
02-12-2014
Med's Request
04-12-2014
Med's Done....
19-12-2014
Interview........
CSQ
Passport Req..
14-04-2015
VISA ISSUED...
20/04/2015
LANDED..........
02/12/2015
Yes. That happened to myself and my wife, we had to call them to ask to send it again.