>>>>>>February 2019 AoR<<<< Join here
- Thread starter legalfalcon
- Start date
Gurpreet, this is not an issue.U r not following right steps.Use fongo app.I am on phone dnt have link but i posted detailed steps to call.Automated system is not working,u ll get ti the agent.I ll send u steps in a bit.Meanwhile install Fongo App for 5 dollars.
In that case try early in the morning , at 7 EST.Automated system will say whatever but u ll get to the agent.I used to get hangup as well.
I am in US and i call them every 2 weeks.
Your agent is wrong, unfortunately.
You can call after you get the message that your application is not found.
You need to press 2 to proceed to the next menu.
There you will have to press 0 to speak with an agent.
You will get a message about the wait time or that the agents are busy and to call back later
Since you are inland, you do not need an additional app. You can call using regular lines.
And the progress bar on the application is back with the old message in the box....anyone else notice this?
I tried calling them today and same thing happened to me as grprtsingh said. The call was cut abruptly. I couldn't even get to the agent. Then I remembered them telling me the last time I called that they are going to turn off this phone call service. Am I wrong here?
The call service is still active. I had called a couple of days ago and got through after a couple of tries.
I don't remember the exact sequence, but after you put in the application number, the automated service says that they are unable to find your application.
Then you get an option to proceed, (press 2 and then press 0 to speak to an agent)
The number I called was 1 888 242 2100
I used TextNow as the calling service (app).
Calling from India.
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When I used to call using the TextMe app, I would start pressing 0 as soon as the automated voice would start saying that they could not find my application. After a brief pause I was in line to talk to an agent. You might have to press the 0 a couple of times as soon as the aumated voice starts mentining that it did not find your application.
You can always send a Case specific inquiry as well but the chances are that you will only get a generic reply.
Apply for GCMS notes if you haven't done already
So only 2-3 people got PPR this week? This is so sad
I wonder how many people with FEB AOR are waiting!!!
I wonder how many people with FEB AOR are waiting!!!
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I call every 10 days from US, i have no issues, i make sure to call early at 7 CST. I use Fongo App
Yes, seems like progress bar changed for everyone. Not sure if it means something.Changed for me as well.