Please I need your advice for the best NOC Number for my job.
I worked with financial institution. See my duties and responsibilities below over the years;
Am a banker with over 5years experience. Here are my duties across the banking operations within my years of work.
CUSTOMER SERVICE OFFICER (CSO).
· Review account opening documents and ensure timely opening of the accounts on the system for all requests with the required documents or with the appropriate deferrals.
· Accounts management and reactivation.
· Ensure timely preparation and rendition of reports to internal and external parties as required from time to time.
· Processing customers’ Cheque and card requests, including ultimate delivery to the customer.
· Timely acknowledgement of MICR cheque issued on the system.
· Ensure prompt TAT in line with service level.
· Print off-cycle customers’ statements for properly authorized requests and ensure charges are taken.
· Ensure timely and accurate processing of standing instructions.
· Ensure timely responses to reference letters.
· Maintenance of up-to-date registers for customers’ transactions and instructions as required under the existing policies and procedures.
· Ensure adequate controls over customer records.
· Timely rendition of statement of accounts to customers.
· Ensure zero fraud tolerance / error rates.
FT/CLEARING & TROPS/LDU OFFICER
· Responsible for all clearing related activities and funds transfer processing.
· Ensure customers’ transactions (MCs, CashFast) are processed within approved service TAT.
· Ensure maintenance and effective utilization of physical assets and resources (adding machines, workstations, stamps till boxes etc)
· Ensure customers’ instructions are properly reviewed before processing.
· Ensure clearing instruments received at the branch are scheduled and photocopied prior to dispatch to ZPC.
· Ensure all remittances for customers and regulatory agencies are handled within the agreed time frame.
· Ensure daily and weekly balancing of internal funds transfer accounts such as MCs, Cash Fast, etc.
· Ensure caution notices are prepared timely and correctly for all qualifying outward clearing transactions.
· Maintain proper records of funds transfer transactions
· Responsible for all TROPS/funds transfer processing.
· Ensure prompt processing of customers’ instructions in line with approved TAT.
· Ensure maintenance and effective utilization of physical assets (adding machines, workstations, stamps till boxes etc)
· Ensure up to date filing/safe keeping of deal slips (both open and liquidated)
· Ensure investment certificates are provided timely to the customers in line with approved TAT.
· Maintenance of up-to-date records of investment/loan transactions processed at the branch.
· Ensure loans disbursement is done in line with the Bank’s policies and charges are taken for bona fide
· Customers’ transactions processed.
· Ensure timely and accurate proofing of internal accounts.
