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I am a protected person holding a RTD, I had a flight today from Toronto to Budapest , transiting through Munich. I have been denied to flight they asked for PR card and i said i don't have it. I have my notice of decision and work permit but she said there is a new policy came effective 4 days ago, i was refused for flight. Does anyone knows if this is a mistake or what?
The fact that you were travelling through Munich. Holders of a Canadian Travel Document for Refugees (1951 UN Convention, blue cover) do not require a visa for transit and/or short-term stay in Germany.
 
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She said you need pr
The airline agent said you needed a PR card because you were travelling through Germany. However, she may have been mistaken, because Germany’s Federal Foreign Office states that holders of a Canadian 1951 Convention Refugee Travel Document (blue RTD) do not require a visa for transit or a short-term stay in Germany. Why don’t you send an inquiry to the airline and request a full refund? If you believe the agent incorrectly refused to let you board despite your valid Canadian Refugee Travel Document, you could also file a formal complaint against the airline and the staff member involved. Ask the airline to provide the exact rule or policy they relied on to deny you boarding.
 
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I am a protected person holding a RTD, I had a flight today from Toronto to Budapest , transiting through Munich. I have been denied to flight they asked for PR card and i said i don't have it. I have my notice of decision and work permit but she said there is a new policy came effective 4 days ago, i was refused for flight. Does anyone knows if this is a mistake or what?
Did she share the policy that started 4 days ago??. From what I know it is the country or embassey that determines entry rule and I did not see any of such news in the past 4 days.
 
Writing this here again so that it's helpful for others as well. That's correct @dddsheksk . As a Canadian RTD holder with Turkish nationality, you can't transit (airport transit) through a German airport without a Canadian PR card or an ATV (Airport Transit Visa). Here are the instructions, and as you can see, Turkey is on this list.

However, you can enter Germany as a visitor without a PR card.

I would highly recommend that you get direct flights if you're visiting any of the 7 visa-free European countries for RTD holders to visit. Another thing: don't check in online using your original Turkish nationality for the flight. Go to the counter and check in using XXB.

RTD holders without a PR card don't need a visa to enter (visit) these 7 European countries;
1 - Germany
2 - Hungary
3 - Italy
4 - Croatia
5 - Cyprus
6 - Slovenia
7 - Slovakia

Entering here means actually going through immigration and leaving the airport. To enter (visit) any other European country, you'll need to apply and get a visa before departing Canada. Similarly, transiting through European airports is not the same as entering. Rules for transiting will be influenced by your original nationality.

Example - Nationals of these countries are not allowed to transit without an airport transit visa (ATV) or a PR card in a German airport while holding a Canadian RTD. Afghanistan, Bangladesh, Cuba, Eritrea, Ethopia, Ghana, Iran, Iraq, Jordan, Lebanon, Mali, Nigeria, Pakistan, Somalia, Sri Lanka, South Sudan, Sudan, Syria, Turkey.

Similarly, nationals of these countries are not allowed to transit without an airport transit visa (ATV) or a PR card in an Italian airport while holding an RTD. Afghanistan, Bangladesh, Democratic Republic of Congo, Eritrea, Ethiopia, Ghana, Iran, Iraq, Nigeria, Pakistan, Somalia, Sri Lanka, Senegal, Syria, Tajikistan, Uzbekistan.
I am a protected person holding a RTD, I had a flight today from Toronto to Budapest , transiting through Munich. I have been denied to flight they asked for PR card and i said i don't have it. I have my notice of decision and work permit but she said there is a new policy came effective 4 days ago, i was refused for flight. Does anyone knows if this is a mistake or what?