+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Email not received - Ircc permanent residence confirmation portal

thebachelor24

Star Member
Sep 5, 2021
51
21
I just received the P1 email today
Were you processed via Montreal Office? I got near your timeline

Approval - Feb 29
They said they email me Portal 1 - March 1 - did not received!
Called IRCC to Resend - March 6
Sent P1 details to ALL VO Offices email (kai method) - March 7 and 8.

As of today, March 11, no response from them still!!!
 

zzz113

Newbie
Feb 28, 2024
5
2
Were you processed via Montreal Office? I got near your timeline

Approval - Feb 29
They said they email me Portal 1 - March 1 - did not received!
Called IRCC to Resend - March 6
Sent P1 details to ALL VO Offices email (kai method) - March 7 and 8.

As of today, March 11, no response from them still!!!
Yes mine is Montreal Office. I called to resend P1 email on Feb 28 and received the email on March 5. I received P2 email (portal login info) today (March 11)
 
  • Like
Reactions: syedsamiuddin

dipank

Newbie
Mar 11, 2024
1
0
Yes mine is Montreal Office. I called to resend P1 email on Feb 28 and received the email on March 5. I received P2 email (portal login info) today (March 11)
It happen with me too i called ircc they said they sent me portal request on 1 march but i havent received any email i called them on 6th march on 7th they put the note but now i sent the portal things on ircc email but didnt got any reply yet still waiting for everything any idea how long its gonna take
 

syedsamiuddin

Star Member
Jan 9, 2020
73
21
Alberta
Category........
CEC
AOR Received.
20-10-2023
Can u share your complete timeline?
When they said they originally sent the p1?
CEC applicant inland
AOR 20th October 2023
Got Biometric payment email on 9th December
Confirmation email 14th December
Biometric updated on gc key 16th Jan 2024
Medicals updated on gc key 3rd Feb 2024

Final decision 8th Feb gc key
P1 was sent on 8th Feb (didn't received)

Called IRCC on March 6th
Received P1 on March 12th
 
  • Like
Reactions: Mekkawi

thebachelor24

Star Member
Sep 5, 2021
51
21
Ohh mine is

Express Entry - BC PNP Tech (Inland)
Applied and AOR same day - Dec 9th
Biometrics Completed - January 31
Feb 29 decision in gckey
March 1 - medical completed, COPR# and expiry; same day they sent P1 (did not receive)
March 6 - request to resend. Confirmed handle by Montreal Office
March 7 - sent details to all VO
March 8 and 10 - sent webform
March 12 - called this Indian girl lazy agent. Just told me to wait
March 13 - no update

This is very very frustrating esp that we are EE Applicants!
 
  • Like
Reactions: syedsamiuddin

syedsamiuddin

Star Member
Jan 9, 2020
73
21
Alberta
Category........
CEC
AOR Received.
20-10-2023
Ohh mine is

Express Entry - BC PNP Tech (Inland)
Applied and AOR same day - Dec 9th
Biometrics Completed - January 31
Feb 29 decision in gckey
March 1 - medical completed, COPR# and expiry; same day they sent P1 (did not receive)
March 6 - request to resend. Confirmed handle by Montreal Office
March 7 - sent details to all VO
March 8 and 10 - sent webform
March 12 - called this Indian girl lazy agent. Just told me to wait
March 13 - no update

This is very very frustrating esp that we are EE Applicants!
oh sorry hear that. Be patient I guess you've done everything.
 
Last edited:

Mekkawi

Member
Feb 9, 2024
11
0
Ohh mine is

Express Entry - BC PNP Tech (Inland)
Applied and AOR same day - Dec 9th
Biometrics Completed - January 31
Feb 29 decision in gckey
March 1 - medical completed, COPR# and expiry; same day they sent P1 (did not receive)
March 6 - request to resend. Confirmed handle by Montreal Office
March 7 - sent details to all VO
March 8 and 10 - sent webform
March 12 - called this Indian girl lazy agent. Just told me to wait
March 13 - no update

This is very very frustrating esp that we are EE Applicants!
oh sorry hear that. Be patient I guess you've done everything.
I am also waiting since Sep18th. Final decision was Feb 1st.
IRCC told me that no email is sent yet, and your app still in progress, although i can see the COPR info in tracker.
 

thebachelor24

Star Member
Sep 5, 2021
51
21
I sent to
IRCC.ClientPortalEast-EstClientPortail.IRCC and
IRCC.ClientPortal-PortailClient.IRCC

because we found out that our application is with Montreal.


Hello IRCC Officer,

Good day

Our Permanent Residency Application was already approved on February 29, 2024. As per IRCC Customer Agent, you have sent the Portal 1 email last March 1st, but WE STILL DID NOT receive it as of writing. We asked them to resend last March 6th but still no good. Today is March 8th already. I am not sure how come emails are not received but it is impacting the overall progress of our application!

We have been approved for over a week now but there is still no progress towards eCOPR! We opted for the Express Entry pathway to expedite our process and here we are getting stuck because of your IT Technical glitch and inefficiency.

For your convenience, please see below details of the information you require should we have received it since last week! We are looking forward for your fast action on this matter.

Primary Applicant

 Name as it appears on your passport:
 UCI:
 Personal email (one for the whole family):
 Original entry date (YYYY/MM/DD):
 Date of last time you entered Canada (YYYY/MM/DD):
 Location of last entry (which Canadian border or Canadian airport):
 Are you currently inside Canada (yes or no):
 If you are not inside Canada
o When is your expected return date (YYYY/MM/DD):
o In which country are you currently located:

Dependent
 Name as it appears on your passport:
 UCI:
 Personal email (one for the whole family): USE HER OWN EMAIL
 Original entry date (YYYY/MM/DD):
 Date of last time you entered Canada (YYYY/MM/DD):
 Location of last entry (which Canadian border or Canadian airport):
 Are you currently inside Canada (yes or no):
 If you are not inside Canada
o When is your expected return date (YYYY/MM/DD):
o In which country are you currently located:
 
  • Like
Reactions: Mekkawi