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EE profile became ineligible after almost 10 days of showing eligible

Calgary2014

Hero Member
Nov 16, 2016
269
14
Visa Office......
Inland
Hi,
Here's a full story:
My brother submitted an EE profile 3 months ago while awaiting his ECA from WES
He then realized that he needs to receive his ECA before being able to submit the profile
He withdrew his profile
He submitted another one 10 days ago (he had already received his ECA) and the profile became ineligible
He created another MYCIC account and submitted his profile and this time he became eligible under the FSW
Today he changed the funds available from 40K to 30K (family of 4) and the profile became ineligible

Anyone here has had the same experience? Is it just a glitch? Does it have anything to do with his old profile and account?
What does he need to do as his birthday is approaching and his will miss a few points