I also got an automated reply:
The Government of Canada is closely monitoring the novel coronavirus (COVID-19) and any impacts on IRCC clients. All our efforts are dedicated to answering your concerns as the situation evolves. However, it may take some time before a response is sent to you.
In an effort to reduce duplicate requests, please refrain from sending your enquiry multiple times. Rest assured that we will communicate with you as soon as we have more information.
There is "assured" word used here. So we should wait and should not raise duplicate webforms. Once situation is under control then I believe we will be communicated over email. My watch begins!
The Government of Canada is closely monitoring the novel coronavirus (COVID-19) and any impacts on IRCC clients. All our efforts are dedicated to answering your concerns as the situation evolves. However, it may take some time before a response is sent to you.
In an effort to reduce duplicate requests, please refrain from sending your enquiry multiple times. Rest assured that we will communicate with you as soon as we have more information.
There is "assured" word used here. So we should wait and should not raise duplicate webforms. Once situation is under control then I believe we will be communicated over email. My watch begins!