Confused about "Request Letter" in ECAS

[danby_ll]

Hi everyone,

I am sponsoring my Korean husband. We applied in early August. You can see our timeline to the left.

I'm really confused right now. My husband just got an email saying that there is a new message in his account. So I logged in and saw that there was a message with the title "request letter." When I view it, it is just a copy of the email they sent us on November 10 asking for my husband's Military Sevice Certificate. It's exactly the same PDF file we received by email, with the same date (Nov. 10). We already sent the requested file on November 16. Why did this message show up? Can I just ignore it since we already sent it?

 

[Neenvin]

Hi everyone,

I am sponsoring my Korean husband. We applied in early August. You can see our timeline to the left.

I'm really confused right now. My husband just got an email saying that there is a new message in his account. So I logged in and saw that there was a message with the title "request letter." When I view it, it is just a copy of the email they sent us on November 10 asking for my husband's Military Sevice Certificate. It's exactly the same PDF file we received by email, with the same date (Nov. 10). We already sent the requested file on November 16. Why did this message show up? Can I just ignore it since we already sent it?

When they requested an additional documents from my husband, they sent him an email and his my cic account, same request letter. They do that because your husband's application is linked on CIC. If you already SUBMITTED the requested document(s), then you can ignore the email from his account.

 

[danby_ll]

When they requested an additional documents from my husband, they sent him an email and his my cic account, same request letter. They do that because your husband's application is linked on CIC. If you already SUBMITTED the requested document(s), then you can ignore the email from his account.

Thanks so much for your quick reply!

 

[Neenvin]

Thanks so much for your quick reply!

No problem, good luck