Citizenship application returned while studying in USA

[tw.kishor]

Hi everyone!

My Canadian citizenship application (submitted July 24, 2026, from Canada) was returned yesterday as incomplete due to an issue with my IDs.

The notice asks me to re-upload my IDs and travel documents. I’m positive that I uploaded both IDs correctly the first time and that the scans were perfectly clear, so I'm confused about what went wrong. I uploaded foreign ids, my foreign passport and the texas driving license. I could not upload PR card because, 2nd ID has to be Canadian as well and I don't have it.

Since the portal is making me update my physical presence calculation, it looks like a fresh re-submission. I am currently in the US temporarily, and when I try to enter physical presence, it won't let me go past without entering returned to Canada date, which I won't have.

Appreciate any guidance!

 

[canuck78]

Hi everyone!

My Canadian citizenship application (submitted July 24, 2026, from Canada) was returned yesterday as incomplete due to an issue with my IDs.

The notice asks me to re-upload my IDs and travel documents. I’m positive that I uploaded both IDs correctly the first time and that the scans were perfectly clear, so I'm confused about what went wrong. I uploaded foreign ids, my foreign passport and the texas driving license. I could not upload PR card because, 2nd ID has to be Canadian as well and I don't have it.

Since the portal is making me update my physical presence calculation, it looks like a fresh re-submission. I am currently in the US temporarily, and when I try to enter physical presence, it won't let me go past without entering returned to Canada date, which I won't have.

Appreciate any guidance!

Very confused as to how you don’t have 2 Canadian IDs? Did you attempt to obtain Canadian IDs so you could met the requirements? Were you in Canada when you applied?

If you didn’t include the IDs required then you were correctly refused and you will have to reapply again when you return to Canada if you still qualify.

 

[tw.kishor]

Very confused as to how you don’t have 2 Canadian IDs? Did you attempt to obtain Canadian IDs so you could met the requirements? Were you in Canada when you applied?

If you didn’t include the IDs required then you were correctly refused and you will have to reapply again when you return to Canada if you still qualify.

I had canadian driving license but I had to exchange that for texas license when I went on f1. So I only have canadian PR card. Applied while I was in Canada for summer vacation.