Hey everyone!!
Just wanted to put this information out there might help others.
TL;DR: Do not add value to your passport in the customs declaration form.
UPDATE: Passports delivered to CPC today. A day late but hopefully everything is in there. Will update as i get an update in my profile.
Got PPR, due to some visa clashes i wanted to have my passport to and back from CPC as soon as possible. Got express shipping both ways from UPS.
Filled out the customs form as well (thank you fellow members) to make sure there is no hold up. Keep tracking and the passport gets to Canada and saw an error "We must contact the receiver for import requirements to clear the package, but the receiver's phone # is invalid."
Call UPS and ask what is the hold up. They need a phone number for CPC-ottawa. I asked the forum but the best we have is the call center. That is what I give them but no one responded when they called. I explain to them that it is a government agency and will not give out phone number. They said they would work on their end.
Next update 15 mins later : "Import Scan, your package is being processed at the clearance agency. / Delivery will be rescheduled."
Next update 1 hour later (12 Noon) : "Your package is being processed at the clearance agency."
It has been there since. Called UPS this evening. Got a very helpful agent. She explains that there is a rule with Canadian customs, that if a package has value over $20 then it needs a broker in Canada who would be importing anything. That is what caused the whole hold up since the super smart me put the value of passport as $500 assuming that I have to get it made again
. Don't be dumb like me !!!
Hope this is helpful and saves some people a lot of aggravation. If you have any questions please let me know.
Just wanted to put this information out there might help others.
TL;DR: Do not add value to your passport in the customs declaration form.
UPDATE: Passports delivered to CPC today. A day late but hopefully everything is in there. Will update as i get an update in my profile.
Got PPR, due to some visa clashes i wanted to have my passport to and back from CPC as soon as possible. Got express shipping both ways from UPS.
Filled out the customs form as well (thank you fellow members) to make sure there is no hold up. Keep tracking and the passport gets to Canada and saw an error "We must contact the receiver for import requirements to clear the package, but the receiver's phone # is invalid."
Call UPS and ask what is the hold up. They need a phone number for CPC-ottawa. I asked the forum but the best we have is the call center. That is what I give them but no one responded when they called. I explain to them that it is a government agency and will not give out phone number. They said they would work on their end.
Next update 15 mins later : "Import Scan, your package is being processed at the clearance agency. / Delivery will be rescheduled."
Next update 1 hour later (12 Noon) : "Your package is being processed at the clearance agency."
It has been there since. Called UPS this evening. Got a very helpful agent. She explains that there is a rule with Canadian customs, that if a package has value over $20 then it needs a broker in Canada who would be importing anything. That is what caused the whole hold up since the super smart me put the value of passport as $500 assuming that I have to get it made again
. Don't be dumb like me !!!Hope this is helpful and saves some people a lot of aggravation. If you have any questions please let me know.
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