Can't upload PDF

[ellia]

Hi all,
I am uploading the documents to submit my e-APR, and the system won't accept .pdf files for some reason:

"Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.
Error Description: You have specified an incorrect file format for your attachment. Retry with another format. The following file formats are allowed: DOC; JPG; PDF; PNG; and TIFF."
The files are not too large, my med-check papers are only 97 kB. It does accept .jpg files, but as some of my documents have several pages, I'd prefer to upload everything in .pdf.

Did anybody else have this issue?

 

[Liara]

Hi all,
I am uploading the documents to submit my e-APR, and the system won't accept .pdf files for some reason:

"Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.
Error Description: You have specified an incorrect file format for your attachment. Retry with another format. The following file formats are allowed: DOC; JPG; PDF; PNG; and TIFF."
The files are not too large, my med-check papers are only 97 kB. It does accept .jpg files, but as some of my documents have several pages, I'd prefer to upload everything in .pdf.

Did anybody else have this issue?

I also had this issue. Try using Google Chrome.

 

[ellia]

Oh, thank you so much! It did work!

 

[andreprpls]

google chrome did the trick for me too, thanks.