+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
dears,

just for any one try to upload his files and an error pop up on the screen "file format problem" , I advice you to wait 2 days after you registered on Arrima than the problem will solve :)
I faced this problem and it solved
 
I submitted my CAQ application and received my file number in the "consult my file" section within 48 hours. However, I'm not able to upload my documents to the ARRIMA portal using m file number. The information provided in the CAQ application and ARRIMA profile is the same.

This is the error popping up if I try to search using my file number in ARRIMA

An error has occurred.

Make sure that the information entered in your Arrima profile - your names, first names, gender, date of birth and your file number - is identical to that transmitted in your online request for temporary selection for studies or that received by the post.

If you have submitted your request for temporary selection for studies in the online portal, a maximum period of 48 hours is necessary before receiving your file number in the " Consult my file " section.


can anyone let me know how can I fix this.

Thanks.
Same issue for me. Kindly anyone tell me why
 
Don't really know the reason. They'd tell us it's a technical issue but what I suggest is sending your documents through International Courier service. I did it too and I got my CAQ within 2 weeks.
ok friend . When did you send the document. recently?
 
I have received my CAQ today, please refer to my timeline as follows:

Fees Paid: 3-Aug
Document Upload(ARRIMA portal): 4-Aug
Receipt of Document: 4-Aug
Issue of CAQ: 12-Aug

Thanks
regarding the passport (
Legible copy of pages of your passport bearing personal information and the photo (well
defined). Your passport must be valid) did you submit the last pages of the passport ?
 
I submitted my CAQ application and received my file number in the "consult my file" section within 48 hours. However, I'm not able to upload my documents to the ARRIMA portal using m file number. The information provided in the CAQ application and ARRIMA profile is the same.

This is the error popping up if I try to search using my file number in ARRIMA

An error has occurred.

Make sure that the information entered in your Arrima profile - your names, first names, gender, date of birth and your file number - is identical to that transmitted in your online request for temporary selection for studies or that received by the post.

If you have submitted your request for temporary selection for studies in the online portal, a maximum period of 48 hours is necessary before receiving your file number in the " Consult my file " section.


can anyone let me know how can I fix this.

Thanks.
Same error, it's been 3 days now since pay the fees
 
Hi,
I recently tried uploading the documents for my CAQ through Arrima portal but an error message is popping up every time. All the information provided by me in the Arrima portal is exactly the same as that transmitted in my online request. Has anyone faced a similar issue?
 
You can open file after 48 hours when the message will say that "your file is open and you can upload your documents"
Hey ..where i can see that message like on which site MIFI or Arrima? I am facing an error while uploading documents An error has occurred....irrespective of my details being same on both the sites. Please reply soon.
 
Hey ..where i can see that message like on which site MIFI or Arrima? I am facing an error while uploading documents An error has occurred....irrespective of my details being same on both the sites. Please reply soon.
What error is showing and for which document? Clarify the details
 
Successfully uploaded documents today...How much time will it take for CAQ certificate??...Thanks for replying
I got within 5 days only. Officially 21 days