Hi All,
I have been in Canada for two month. I paid the due amount for fido monthly paymeny on time and by cash at their kiosk in the Mall. After the first payment, I wanted to change my Postal code so I went to their website and I couldn't because according to them there is an unpaid balance. I called 4 times to clear this and they promised to fix it. I even sent the receipts by fax. And when I went two days ago to the kiosk I have been told that the previous payment has gone through and paid the new one only. Yesterday I was surprised that Idid not get ant calls from telemarkerters, today I tried calling ppl but they calls were transfered to the credit department?? I have been told that this might be transffered to a collection company and then I will have a bad credit history in the country. Can I take a legal action againt Fido?? I have the reciepts with me.
Thanks
I have been in Canada for two month. I paid the due amount for fido monthly paymeny on time and by cash at their kiosk in the Mall. After the first payment, I wanted to change my Postal code so I went to their website and I couldn't because according to them there is an unpaid balance. I called 4 times to clear this and they promised to fix it. I even sent the receipts by fax. And when I went two days ago to the kiosk I have been told that the previous payment has gone through and paid the new one only. Yesterday I was surprised that Idid not get ant calls from telemarkerters, today I tried calling ppl but they calls were transfered to the credit department?? I have been told that this might be transffered to a collection company and then I will have a bad credit history in the country. Can I take a legal action againt Fido?? I have the reciepts with me.
Thanks