I'm in the same situation. Went to capture biometrics at my VAC in Lagos Nigeria on the 24th of September and till now it still says my fingerprints are required. I have raised a CSE as well. Hopefully, this would be sorted.
Has it changed to completed on your profile now? If yes, about how many days did it take? Because I am currently in the same situation but I raised a CSE and they said that biometrics information was received by the responsible office