Has it changed to completed on your profile now? If yes, about how many days did it take? Because I am currently in the same situation but I raised a CSE and they said that biometrics information was received by the responsible office
Biometrics enrolled but application status still says "we need your fingerprints"
- Thread starter kareemsakr
- Start date
Hello. Has it changed to completed on your profile now? If yes, about how many days did it take?
Hi, the status is now "Completed". I am not sure how long it took exactly, maybe around 2 weeks or so.
ok thank you. mine just passed the two weeks mark and still not completed. i'll just wait one more week
I'm in the same situation. Two weeks wow that's a long time. Did my biometrics on 5/11/18, thought the update happens automatically.
You should notify IRCC of this development by raising a CSE through the webform and attach a copy of the biometric completion ticket and receipt given to your on the day of submission at the VAC. Alternatively, you can call the VAC to ask if they can guide you on what to do.
my issue is that i did my biometrics 28 days ago. my biometrics details show in my profile but it still says my action is required so when i raised two CSEs (technical enquiry), I got the same email below from two different people stating -
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information on file and are pleased to confirm that the Biometrics were received by the responsible office.
If further information is needed during the processing of your application, the responsible office may contact you.
We hope the information provided is helpful in assisting you with your enquiry.
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Use the link below to verify if your biometric details is in their database as confirmed in the email response you got from IRCC.
https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery
If it shows that they have it on file, then you have nothing to worry about
Wow thank you so much for this. just checked and it's there so i'm just going to relax and stop worrying. Lol
Just wondering if the issue had been resolved? have your status been updated to "completed"?
I got the same email from IRCC that they recieved my Biometric at the responsible office, but the account still didn't change.
Hi ya! No it hasn't been resolved but I saw that my fingerprints reflected in my GCMS notes so I've ignored the issue.
I guess it's just a technicality then. should be fine =)
I am going through the same situation done biometrics 60 days ago but didnt got updated and they are saying fingerprint issuee and when i called the vfs they are saying they have already send the fingerprints. .is there any problem?
I am facing the same situation. Bio done 20 days ago but In gckey under the bio metrics section it is still says we need your fingerprints to start your process.