I dont think OP's secondary is just for RO. For some weird reason, his name/photo could connect to another person who is in the list then he will always be stopped by the system. To change the system is very hard!
RO check could be required but not that smart. You won't be checked EVERY time you enter the country. It's obviously the name is under a review list, even OP lives for 5 full years then leave Canada then reenter, the thing will still happen.
And this is just my guess
It is certainly possible there are other reasons for
@pdptoronto's repeated referrals to Secondary upon arrival at the PoE. It is way less than obvious or certain why.
Given the duration and pattern of absences, concerns about compliance with the PR Residency Obligation is a more or less glaring possibility, high on a list of
the-usual-suspects one might say. But this same situation, the duration and pattern of absences, may indeed also trigger other concerns. And, as you note, there could be other questions or concerns which triggered the elevated scrutiny for
@pdptoronto.
Since
@pdptoronto reports being questioned about PR RO compliance when referred to Secondary, that suggests the concern is indeed about compliance with the PR RO.
But whatever the concern, odds are the concern either derives from the duration and pattern of absences, or the duration and pattern of absences tends to spur continued scrutiny.
Without knowing the actual reason why a PR is being regularly referred to Secondary, no one can reliably forecast whether that traveler will or will not be referred to Secondary in the future. Some reasons may indeed result in a referral to Secondary every time, or nearly every time.
I suspect you are correct that it would be very difficult to change what is in the system.
Based on the note, I strongly agree with how things are being perceived by CBSA/IRCC officials, as it appears to them that just basic threshold is being met. Unfortunately, there have been strong reasoning and background behind requirements to stay away from Canada and the intention is not to abuse the system for benefits (such as health or taxation). With that said, I was rather hoping that I could explain my position and helplessness for not being able to stay longer in Canada in the past and reiterate my strong intentions to continue to stay for longer periods, here in Canada.
With that said, is there any way for me to approach CIC or any other official either via phone or in person to get this flag removed from my passport/PR card. At this age after taking a long travel from across the other side of the globe and having to arrive at a POE and again wait for hours to be scrutinized is not the best experience and the same goes when taking travel by road. FYI my second renewal happened back in 2016 and I am over 900 days in the last 5 years.
Kindly let me know if I could pursue this with any authorities, if at all possible and thank you so much for your help in advance!
As I noted, I tend to agree with the observation by
@bricksonly that it would be difficult to change what is in the system. BUT I personally have no experience and very little information about approaching CBSA or IRCC in an effort to change, fix, or otherwise address a FOSS alert or "flag." My scant understanding is that even if a FOSS note/alert/flag is erroneous, the best the client can do is to submit information to correct the error . . . and whether this results in the "error" being removed or the addition of a further note reflecting the client's refutation, I do not know but suspect that is entirely up to the agency's discretion. If your GCMS records do indeed have a FOSS note/alert/flag which references concerns about PR RO compliance, there probably is no error as such, nothing to correct.
Note that it is not certain there is a "flag" . . . it appears fairly likely there is, but it is also possible that between your history, and the length of your most recent absence when you arrive at the PoE, that is enough to trigger the referral to Secondary.
Whether it is due to a "flag" or triggered by the length of the absence upon your arrival at the PoE, if the reason for the referral is concern about PR RO compliance, as I noted before perhaps eventually the concerns CBSA/IRCC have will be abated and they will cease referring you to Secondary, or at least make the referral less often.
If there is some other concern, as suggested by
@bricksonly, which is indeed quite possible, whether or not you can address and resolve that concern depends on what it is. How to approach CBSA/IRCC about what FOSS notes/alerts/flags there are for you, that is something I am not familiar with doing . . . while an ATIP application might be the place to start, I do not know how to make that for this particular issue.
My sense is that this is indeed about PR RO compliance concerns, and that the risk is the referrals will continue unless and until you have established a history of being well-settled in Canada or, as otherwise suggested by others, you qualify for and obtain citizenship. It appears that upon arrival at the PoE you typically have been absent for six months or so, and for a full year within the last year and a half, which as I noted before tends to suggest you are
visiting Canada rather than permanently living in Canada. An officer charged with the mandate to enforce Canadian immigration laws who sees this, and then examines your longer history and observes what appears to be a long term pattern of coming to Canada just enough to meet the MINIMUM obligations, is virtually compelled to conduct a more thorough examination to verify you continue to meet the PR RO obligations. It is what it is.