I always go to the office so I guess they tried see my face there cause I appeal Dec 2016 and the guy told me my case is this year between fall and spring then again when I appeal I send a letter with my appeal and telling them in there charter of right say that Canada is a family country and a family is made up of two parents not one telling because my husband is not here it hard on me the kids and my kids refuse to stay in Canada without there father and they rather go live with him and that they don't call Canada there home anymore after sending the letter they write back and say that something was missing from my application so I send it then I went to the office they asign me a case worker then I spoke to her she told me 2018 then I went to the office they told me I can call I don't need to come to the office I went back again they say that my case is 2018 between spring or fall so am praying that God make everything through