+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Same here, not able to link it. Application not found
User the following link https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html

For Protected Persons, paper applications can take months before being uploaded
Until then, the system cannot find it

If NOT, wrong application category selected

You must choose exactly:
Permanent Residence
Protected persons and convention refugees in Canada

Details must match IRCC records exactly

Even a small mismatch causes failure:
Family name spelling (including hyphens or spaces)
Given name order
Date of birth
Place of birth
Country of birth

If NOT

Identification method:
Try Application Number + Family Name
(NOT UCI this time)

Enter details exactly as on your AOR
Family name: EXACT spelling (try ALL CAPS once)
Given name:
Try once with full given name
Try once leaving it blank
Place of birth:
Use city/town only, not country

Click search

If it fails again → STOP
Go to IRCC Webform

Select:
* Permanent Residence
* Protected persons / Refugees
Message them with your concern, they will guide you accordingly