2023 PR Applications Timeline (Protected Persons & Refugees)

[Kabash]

Hi everyone, I’d really appreciate some guidance.

I received an email stating that my new permanent residence confirmation case has been created under my IRCC Permanent Residence Portal account. However, I don’t remember ever creating a PR Portal account.

I tried creating one, but it says that an account already exists with my email address. I’ve tried the passwords I can remember, but none of them work. I also tried the “Forgot Password” option, but I haven’t received any email or link to reset my password.

I’m now a bit confused because I’m not sure whether I actually have an account or how I’m supposed to access the one IRCC says was created.

Has anyone experienced something similar? If so, how did you regain access to your PR Portal account?

P.S- I had a representative. Does that matter?

Thank you so much for any guidance!

 

[2023 applicant]

Hi, now I just received the P1 email, but there are two emails, one for me and one for my daughter, and I didn't receive an email for my husband, who is the main applicant. What should I do now?

 

[Francis2890]

Hi, now I just received the P1 email, but there are two emails, one for me and one for my daughter, and I didn't receive an email for my husband, who is the main applicant. What should I do now?

It could be in your husband's email.

 

[PSam001]

Hi everyone, I’d really appreciate some guidance.

I received an email stating that my new permanent residence confirmation case has been created under my IRCC Permanent Residence Portal account. However, I don’t remember ever creating a PR Portal account.

I tried creating one, but it says that an account already exists with my email address. I’ve tried the passwords I can remember, but none of them work. I also tried the “Forgot Password” option, but I haven’t received any email or link to reset my password.

I’m now a bit confused because I’m not sure whether I actually have an account or how I’m supposed to access the one IRCC says was created.

Has anyone experienced something similar? If so, how did you regain access to your PR Portal account?

P.S- I had a representative. Does that matter?

Thank you so much for any guidance!

Have you lost access to your PR portal account or your gckey account? Have you received P2 because that looks like a P2 mail

 

[Kabash]

Have you lost access to your PR portal account or your gckey account? Have you received P2 because that looks like a P2 mail

Yes, that's P2. But it say's to sign in to my existing PR account, yet when I choose reset password, I don't receive a link to reset.

 

[Jaysonjide]

Unbelievable, I just got the P2 email now. I got the P1 email just yesterday after 5 weeks waiting post FD ( July 3rd)

Application Date May 24th, 2023.
Final Decision July 3rd, 2026.
P1 email today August 10th.
P2 email just now, August 11th.

Montreal Immigration ****

 

[2023 applicant]

It could be in your husband's email.

Thanks

 

[Dashi-Da]

Hi everyone, I’d really appreciate some guidance.

I received an email stating that my new permanent residence confirmation case has been created under my IRCC Permanent Residence Portal account. However, I don’t remember ever creating a PR Portal account.

I tried creating one, but it says that an account already exists with my email address. I’ve tried the passwords I can remember, but none of them work. I also tried the “Forgot Password” option, but I haven’t received any email or link to reset my password.

I’m now a bit confused because I’m not sure whether I actually have an account or how I’m supposed to access the one IRCC says was created.

Has anyone experienced something similar? If so, how did you regain access to your PR Portal account?

P.S- I had a representative. Does that matter?

Thank you so much for any guidance!

Hi there,
I had this exact same issue! The PR Confirmation Portal is actually the same website where your initial PR application was submitted (before you linked it to GCKey).

Because you used a representative, they likely created that original account using your email address. That is why the system is telling you an account already exists.

Here is what you should do to get in:
Contact your representative: Ask them for the password they originally used to create that portal account for you.
Try "Forgot Password" again: This is what eventually worked for me to bypass the confusion. Make sure to double-check your spam or junk folders just in case the reset link is getting filtered out.

Good luck getting your eCOPR!

 

[saksham36]

any may 2023 applicant still left ?

 

[Elvia6]

Hi everyone, I’d really appreciate some guidance.

I received an email stating that my new permanent residence confirmation case has been created under my IRCC Permanent Residence Portal account. However, I don’t remember ever creating a PR Portal account.

I tried creating one, but it says that an account already exists with my email address. I’ve tried the passwords I can remember, but none of them work. I also tried the “Forgot Password” option, but I haven’t received any email or link to reset my password.

I’m now a bit confused because I’m not sure whether I actually have an account or how I’m supposed to access the one IRCC says was created.

Has anyone experienced something similar? If so, how did you regain access to your PR Portal account?

P.S- I had a representative. Does that matter?

Thank you so much for any guidance!

The portal the representative used isn't the same as the residence portal you need to access. In fact, the P1 form is sent directly to the applicant, and the representative isn't even aware of it. There are two options: one if you already have an account, and the other to create one. I think you have to create a new account there.