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  1. R

    US Visa on Travel Document not returned at renewal

    The eventually ended up returning it to us, 8 weeks later
  2. R

    Refugee Travel Document - Questions and Answers

    It took you 8 months to receive your old RTD back?
  3. R

    Refugee Travel document renewal

    We did. We included a letter stating that we want it back. However, it’s been 4 weeks now and the old one has not been returned, which seems very long, and the fact that the IRCC hasn’t given us an update on when we would receive it.
  4. R

    Refugee Travel document renewal

    Have you gotten yours yet?
  5. R

    Refugee Travel Document - Questions and Answers

    Ok, thank you
  6. R

    Refugee Travel Document - Questions and Answers

    Thanks for your response. I see, how long did it take to get yours?
  7. R

    Refugee Travel Document - Questions and Answers

    Did you eventually get your old one back? And if so, how long? Currently in the same predicament.
  8. R

    Refugee Travel document renewal

    Hello! Not sure what to do! My partner applied for a RTD renewal on August 17th and received the renewal September 2nd. In the application they included a letter that stated that their old document had a valid USA visa and they requested the return of it. Their old document did not expire until...
  9. R

    US Visa on Travel Document not returned at renewal

    For my case, it had a valid visa, and we included a letter in the application package. It has not yet been returned and it has now been 3 weeks.
  10. R

    US Visa on Travel Document not returned at renewal

    Have you received it as yet? Currently In the same predicament with my partner.
  11. R

    Renew refugee travel document

    What email was it that you used to request information?
  12. R

    Renew refugee travel document

    we called and sent in a webform, although she only got her new one 2 days ago. they said they would get back to us with an update soon, but not sure when
  13. R

    Renew refugee travel document

    did you receive your original back? If so, how long apart in shipments did it take? my partner received only her new one but she requested in writing that she wanted her old one as it contained a valid visa.