Hi,
I applied on June 3rd, and am yet to receive any kind of response, email or update from IRCC and I have not received my PR card. The PR portal still says submitted and I haven't been able to link to the GC Key. I have submitted a couple of web forms but have only received generic automated responses with no information about my case. I did try calling but was cut off before being able to speak to a human. Learning about the Json thing recently, I checked and saw a message saying that there was a problem with my primary identity document. This was dated a few days after my initial application. I didn’t receive any e-mail with respect to this at the time or since. I have since had to travel overseas for a work assignment so it's not possible for me to call IRCC now. I have just reached out to my local MP to ask for help getting information about my case. Fortunately the MP's office has been very responsive and helpful. Let’s see how things go for from here, as I am on the point of giving up, even though I easily satisfy the residency requirements..