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PR card timeline (Etobicoke office only)

klein

Hero Member
Oct 6, 2009
299
162
Did anyone have any problems accessing ECAS? I've never used it because I was checking GCKey. But IRCC asked to provide them with my permanent Canadian address through ecas on-line Address Notification service and it can't find my case.

"We were not able to identify you using the information you provided "
https://services3.cic.gc.ca/ecas/changeaddress.do

choose client ID and then fill in the fields,... should be pretty straight-forward. Alternatively you can also do it over the phone with an IRCC agent (if you're patient enough to reach one)
 

CEC_Applicant

Star Member
Feb 2, 2021
137
94
https://services3.cic.gc.ca/ecas/changeaddress.do

choose client ID and then fill in the fields,... should be pretty straight-forward. Alternatively you can also do it over the phone with an IRCC agent (if you're patient enough to reach one)
Yeah, that's the link I received and after I fill in all fields, it tells me it can't identify me using the info I provided. My address hasn't changed and I already called call center, they confirmed they have correct address on my file. Have no idea why they are asking for it again
 

klein

Hero Member
Oct 6, 2009
299
162
Yeah, that's the link I received and after I fill in all fields, it tells me it can't identify me using the info I provided. My address hasn't changed and I already called call center, they confirmed they have correct address on my file. Have no idea why they are asking for it again
Try to email ircc.clientportalprairies-prairiesclientportail.ircc@cic.gc.ca and also CC the email address that requested your address and provide your address directly to them. Explain you are unable to do it via eCas and that you already called the IRCC hotline and confirmed they have the correct address on file.
 
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MisterBlister

Full Member
Dec 6, 2021
24
10
My PR card is already in production for over 2 weeks now. I'm mailing IRCC and Etobicoke office every single day. I'm soooo done with them. I submitted my address and photos at the end of July. Average process time is 55 days, while my application is already at 133 days. Etobicoke office is the worst
 

CEC_Applicant

Star Member
Feb 2, 2021
137
94
WTF. My new digital photo got rejected by IRCC. Paid $25 for it in Shoppers this Friday. Have no idea what was wrong with it and where to go to retake it :mad:
 

tirthraj

Full Member
Oct 29, 2018
44
5
My PR card is already in production for over 2 weeks now. I'm mailing IRCC and Etobicoke office every single day. I'm soooo done with them. I submitted my address and photos at the end of July. Average process time is 55 days, while my application is already at 133 days. Etobicoke office is the worst
I’m in same boat, my card went to production on 12th November and after that no reply.
I submitted photo and address in august.
I wish they were more transparent and stick to the timeline.
 

remzes

Full Member
Sep 1, 2021
25
10
What's happening with IRCC contact centre? Do they help there or still deny any help saying they prioritize other things?
 

Canadamanu

Newbie
Nov 24, 2021
7
0
I’m in same boat, my card went to production on 12th November and after that no reply.
I submitted photo and address in august.
I wish they were more transparent and stick to the timeline.
Waiting from August 12. Got 4 GU's. Production error happened. Again sent for production 1 week ago. Feels like that "Submitted" status is never gonna change to "Approved and mailed" for me.
 

bbjeon38

Champion Member
Jun 1, 2019
1,218
1,100
Kitchener
Category........
PNP
Visa Office......
Sydney
NOC Code......
2242
Job Offer........
Yes
App. Filed.......
15-05-2020
Nomination.....
05-15-2020
AOR Received.
08-12-2020
Med's Request
30-12-2020
Med's Done....
28-12-2020
WTF. My new digital photo got rejected by IRCC. Paid $25 for it in Shoppers this Friday. Have no idea what was wrong with it and where to go to retake it :mad:
I used cellphone app. It was approved.
 
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bbjeon38

Champion Member
Jun 1, 2019
1,218
1,100
Kitchener
Category........
PNP
Visa Office......
Sydney
NOC Code......
2242
Job Offer........
Yes
App. Filed.......
15-05-2020
Nomination.....
05-15-2020
AOR Received.
08-12-2020
Med's Request
30-12-2020
Med's Done....
28-12-2020
What is the name of this app? Does it automatically crops to the right size of you have to do it yourself?
My phone is iphone Xr. You have to use two apps, "ID photo" first and "Photo Aid" second.
 

Watchdog

Full Member
May 28, 2021
28
5
Got an email that my photo was just approved by IRCC, checked GCKey and they mailed the PR card!

Timeline:
AOR: Jan 2021
ECOPR: 22 Nov 2021
GU PR Card: 3 Dec 2021
PR Card mailed: 7 Dec 2021

Thanks everyone I hope your cards get processed real soon!
 
Last edited:
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dino888

Full Member
Nov 2, 2021
28
1
Got and email that my photo was just approved by IRCC, checked GCKey and they mailed the PR card!

Timeline:
AOR: Jan 2021
ECOPR: 22 Nov 2021
GU PR Card: 3 Dec 2021
PR Card mailed: 7 Dec 2021

Thanks everyone I hope your cards get processed real soon!
Did you link the PR card portal to GC key account?