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Assume you reported the severance pay. How many hours did you work a week? Amy time off? Strange….
I am assuming that should have been mentioned in the ROE. I have to take a closer look to confirm. I was working regular hours/week. I had taken a days off. But those were PTOs.
 
Did you have a prior EI claim ?
Was all your time working as an employee? Did you have any time where you were self employed and you invoiced the company for your work ?
This is my first EI claim. I was an employee of the company all those months. Was in the same position too.
 
I am assuming that should have been mentioned in the ROE. I have to take a closer look to confirm. I was working regular hours/week. I had taken a days off. But those were PTOs.

clearly not something obvious. As others have mentioned you’ll need to speak to someone onMonday
 
I really hope you agent has LiabilityCover.ca or something that would cover the costs after the Errors and Omissions insurance claim. It is definitely his fault and he is the one to be financially responsible. Even though missing the medical could make grounds for the decline of your request, your file won't be declined straight away. Since you haven't received any warning via email then there is nothing to worry about, you will be probably be able to present the medical later.
 
I really hope you agent has LiabilityCover.ca or something that would cover the costs after the Errors and Omissions insurance claim. It is definitely his fault and he is the one to be financially responsible. Even though missing the medical could make grounds for the decline of your request, your file won't be declined straight away. Since you haven't received any warning via email then there is nothing to worry about, you will be probably be able to present the medical later.