Hi all - just wondering if anyone might be in the same boat as us...
In April, we got notice that the app been transferred to Sydney, Australia and shortly after that an FBI background check was requested (my partner worked in the US for a few summers). The letter said the FBI document must be received within 30 days and failure to do so could result in the refusal of our application. It was a bit of a tight timeline with a 2 week wait to get his fingerprints done and Easter holidays were in there. Anyways, we received it online, printed and mailed it to the Sydney office last week just within the 30 day timeline. My worry is that we haven’t heard anything back though...nothing to say they have received it.
It’s now past the 30 days and still nothing so we also emailed it to the office. Still haven’t heard back though?
I’m just nervous something has gone wrong. Does anyone know if they need the original certificate not just the one from FBIs online service? The original is being mailed from USA to Australia and hasn’t arrived yet.
Am I panicking over nothing and its normal to not hear anything when requested document is sent?
Thanks teamfor any help/support!
I am trying to call them since one hour and want to speak to them through the phone if they are okay to go ahead or shall I wait . Ircc said they will take care of it but they need time so not sure what to do
