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How to send documents to Vienna Office with a "Pre-Paid Commercial Courier Coupon"

makdt

Member
Sep 5, 2017
11
1
oh wow. Good for you. Wish this happened before I sent my papers, I could have saved 100 Euros.
 

Frank GH

Full Member
Nov 15, 2018
35
6
Category........
FSW
Visa Office......
Sydney - NS
I used the VAC Dusseldorf Option. Contacted them and they asked me to pay 48.99 EUR as bank transfer and send them the documents including the VAC Consent form available on their website. I sent them the passport, photo and documents thru DHL on a Wednesday. They forwarded to the embassy and got the stamping and COPR from there and sent me back it by the next week Friday. Was fast and efficient.
hey buddy, my spouse and I live in Germany and we also sent our passports to VAC Dusseldorf yesterday by DHL. I know that our package was delivered yesterday but do we receive an email or something from VAC which confirms that? We also have no tracking number to track the status of our application! did you receive one from them?
 

adi90

Newbie
May 7, 2018
8
26
hey buddy, my spouse and I live in Germany and we also sent our passports to VAC Dusseldorf yesterday by DHL. I know that our package was delivered yesterday but do we receive an email or something from VAC which confirms that? We also have no tracking number to track the status of our application! did you receive one from them?
Hey Frank,

I also submitted my passport through post to VAC Dusseldorf on Feb 10. I live in the netherlands, It reached them by Feb 13th. I received a mail from the like:

Dear Applicant/Cher(e) Client(e),

We would like to inform you that your application has been processed in our office on 14 Feb 2019
You can track the status of your application through our website mentioned below using your tracking number.
Tracking Number:20190214DEDUPPTXXXXX
http://www.vfsglobal.ca/canada
and when use the tracking in vfs website it says and this has been at state till today.
Visa application, tracking ID No.20190214DEDUPPTXXXXX is being processed at the Canada Visa Office, VIENNA,AUSTRIA. To know more, please call VAC helpline number or visit VAC website.
So, I'm thinking of contacting the VAC center and get to know the exact status.
 

Frank GH

Full Member
Nov 15, 2018
35
6
Category........
FSW
Visa Office......
Sydney - NS
Hey Frank,

I also submitted my passport through post to VAC Dusseldorf on Feb 10. I live in the netherlands, It reached them by Feb 13th. I received a mail from the like:



and when use the tracking in vfs website it says and this has been at state till today.


So, I'm thinking of contacting the VAC center and get to know the exact status.
Hey Buddy,
Thanks a lot for your reply. We received the email with tracking number 2 days after I posted here. They received our documents on 14th Feb and our status is exactly as yours till now. Today we received our approval in our account. I'll keep you posted about any changes... Good Luck
 

aminbd

Newbie
Jul 13, 2019
4
0
Hey Buddy,
Thanks a lot for your reply. We received the email with tracking number 2 days after I posted here. They received our documents on 14th Feb and our status is exactly as yours till now. Today we received our approval in our account. I'll keep you posted about any changes... Good Luck
Hi,
How long it took to get back your passport from VAC, Dusseldorf?
 

aminbd

Newbie
Jul 13, 2019
4
0
Hey Frank,

I also submitted my passport through post to VAC Dusseldorf on Feb 10. I live in the netherlands, It reached them by Feb 13th. I received a mail from the like:



and when use the tracking in vfs website it says and this has been at state till today.


So, I'm thinking of contacting the VAC center and get to know the exact status.

Hi,
How long it took to get back your passport from VAC, Dusseldorf?
 

mehrdadmf

Full Member
Apr 12, 2017
43
6
Friends who sent their passport though VAC Dusseldorf , could you please indicate how long it took from the day you sent to VAC till you received the passports back?
 
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Reactions: nirjhor

mehrdadmf

Full Member
Apr 12, 2017
43
6
Hello everyone,

I also received my Canada PR and received a Passport request letter.
I just want to share my experience on this topic.
I went all the comments from members across various forums and also did research on my part trying to contact various courier companies(DHL, UPS, GLS, DPD). It was not possible to get a return prepaid label and arrange a pickup from the Canadian Embassy in Vienna.

The safest option is however through the VAC in Dusseldorf which is expensive(around 50 Euro per passport for Passport transmissions and sending back the passport to you). You also need to consider the cost to send your passports to the VAC either by post, courier or drop in person.
If you leave near Dusseldorf and can collect your passports by yourself, then you can save some cost and it will the cost you around 24 Euro per Passport(Passport transmission to the Embassy,Vienna).

Well I went for the 3rd option, sending the passports via Registered post directly to the Embassy in Vienna. I didn't send any prepaid return envelope(as it was not possible for me to arrange it). The Embassy also sent back the passports also via registered post. The total turnaround time was 5 working days. I sent my passports Thursday morning and got it back by next week Wednesday. Isn't that great :).
Regarding the expense. It cost me under 10 Euros for one way registered post. The embassy doesnt charge anything for sending the passports via Registered post which also cost them around 10 Euros.

I read many posts which raised doubts on the registered post option and the Passport request letter also mentioned "The embassy will not be responsible for documents lost in regular mail". This also made me skeptical on this option as I didn't want to risk losing mine and my family's passport.

But then I thought if this was a risky option, why would the embassy even propose this option. They could have directly asked us to go to the VAC.
Then I decided to opt for the registered post which worked fine for me. It costed under 10 euros and took only 5 working days.
I relied the registered post which should be trustworthy in Europe. Registered post is traceable online.

I hope this is helpful.

Thanks
Thank you for sharing your experience. This was indeed very helpful. I think I will do the same then.
 

nirjhor

Newbie
Nov 4, 2019
9
0
48
Hello everyone,

I also received my Canada PR and received a Passport request letter.
I just want to share my experience on this topic.
I went all the comments from members across various forums and also did research on my part trying to contact various courier companies(DHL, UPS, GLS, DPD). It was not possible to get a return prepaid label and arrange a pickup from the Canadian Embassy in Vienna.

The safest option is however through the VAC in Dusseldorf which is expensive(around 50 Euro per passport for Passport transmissions and sending back the passport to you). You also need to consider the cost to send your passports to the VAC either by post, courier or drop in person.
If you leave near Dusseldorf and can collect your passports by yourself, then you can save some cost and it will the cost you around 24 Euro per Passport(Passport transmission to the Embassy,Vienna).

Well I went for the 3rd option, sending the passports via Registered post directly to the Embassy in Vienna. I didn't send any prepaid return envelope(as it was not possible for me to arrange it). The Embassy also sent back the passports also via registered post. The total turnaround time was 5 working days. I sent my passports Thursday morning and got it back by next week Wednesday. Isn't that great :).
Regarding the expense. It cost me under 10 Euros for one way registered post. The embassy doesnt charge anything for sending the passports via Registered post which also cost them around 10 Euros.

I read many posts which raised doubts on the registered post option and the Passport request letter also mentioned "The embassy will not be responsible for documents lost in regular mail". This also made me skeptical on this option as I didn't want to risk losing mine and my family's passport.

But then I thought if this was a risky option, why would the embassy even propose this option. They could have directly asked us to go to the VAC.
Then I decided to opt for the registered post which worked fine for me. It costed under 10 euros and took only 5 working days.
I relied the registered post which should be trustworthy in Europe. Registered post is traceable online.

I hope this is helpful.

Thanks
Where are you from? I mean where you applied and got back your passport?
 

zeus89

Member
Jan 27, 2020
13
3
Hello everyone, I live in the Czech Republic right next to Austria. I received an email asking me to send my passport. I want to know if I can send it by DHL? And secondly I would like to know where I can find the consent form?
Thanks for the help
 

Amir1523

Star Member
Jan 21, 2020
129
47
As you know, Austria has started easing the lockdown and reducing the restrictions but does anyone know when the VAC in Vienna will reopen?
 

zeus89

Member
Jan 27, 2020
13
3
As you know, Austria has started easing the lockdown and reducing the restrictions but does anyone know when the VAC in Vienna will reopen?
I do not know. But keep in mind that they do not send the passport by mail or DHL to addresses outside Austria.
 

Amir1523

Star Member
Jan 21, 2020
129
47
I do not know. But keep in mind that they do not send the passport by mail or DHL to addresses outside Austria.
Thank you for your message. I live here in Vienna & here lifting the lockdown has started as follows:
  • Meetings of up to 10 people are now allowed.
  • Starting May 15, Magistrate, all schools, restaurants, cafes and bars will be open.
But, It's weird that still there is no news about VAC in Vienna & no one knows ! Even starting by May29, pools will reopen but not the VAC !!
 

Amir1523

Star Member
Jan 21, 2020
129
47
Hi there,
I have a question from the consent form( vfs global consent form ). On the last page of the form there is a question related to biometrics that we already did. I do not know what exactly that part mean& how to fill in that section. Is there any one who can clarify that for me. Any suggestion from those who already filled in this form and received their COPR is highly appreciated.
 

Amir1523

Star Member
Jan 21, 2020
129
47
Hello to all,
Due to Coronavirus pandemic, I should submit my passport to VFS global by post and it would not be possible for me to go there directly and ask about the last page of their consent form(vfs global consent form). As you can see below, on the last page of the form there is a question related to biometrics that I already did biometrics during the process of my application. I do not know what exactly that part mean& how to fill in that section. Is there any one who can clarify that for me. Any suggestion from those who already filled in this form and received their COPR is highly appreciated:

Applicants wishing to provide biometrics
I confirm that I have reviewed the biometrics validity and requirement tool on the Government of Canada’s website and will be providing my biometric enrolment notwithstanding the information provided on the Government of Canada’s website. I have made this decision of my own free will and without any influence or suggestions from the VAC staff.
Name: ________________ Signature: ______________ Date: ___________________
Applicants NOT wishing to provide biometrics
I confirm that I have reviewed the biometrics validity and requirement tool on the Government of Canada’s website and have decided NOT to provide my biometric enrolment. I have made this choice of my own free will and without any influence or suggestions from the VAC staff.
Name: ________________ Signature: ______________ Date: ___________________