Wrong email listed in GCMS Notes but received other emails from IRCC. Should I inform them?

[sampull63]

Hi,

My Express Entry PR application has stayed in the processing state for over 8 months now. I never received any requests for new information or updates after my medical passed. So I ordered GCMS notes in December.
When I received it, I found that the Assessments section had the below information-

Eligibility: Passed
Security:
HIRV:
Criminality: Passed
Org Crime:
Medical: Passed
Misrepresentation:
Info Sharing: Complete
Other Reqs:
Final: Approved

However as I scrolled lower, I noticed that in the Client Details section, the Address area had the wrong email address for me (a university email address that I no longer have access to). I checked my PR application and the email address that I provided as Contact details was correct and I have received other emails from them including the one that updated about the change in Medical status (passed).

I feel like the obvious answer would be to inform them, but what details should I provide, should I mention that I noticed the discrepancy in GCMS notes? How should I contact them, because I haven't had any success by calling them :|

Any suggestions or comments are appreciated, thanks!

 

[Mr@P]

Hi,

My Express Entry PR application has stayed in the processing state for over 8 months now. I never received any requests for new information or updates after my medical passed. So I ordered GCMS notes in December.
When I received it, I found that the Assessments section had the below information-

Eligibility: Passed
Security:
HIRV:
Criminality: Passed
Org Crime:
Medical: Passed
Misrepresentation:
Info Sharing: Complete
Other Reqs:
Final: Approved

However as I scrolled lower, I noticed that in the Client Details section, the Address area had the wrong email address for me (a university email address that I no longer have access to). I checked my PR application and the email address that I provided as Contact details was correct and I have received other emails from them including the one that updated about the change in Medical status (passed).

I feel like the obvious answer would be to inform them, but what details should I provide, should I mention that I noticed the discrepancy in GCMS notes? How should I contact them, because I haven't had any success by calling them :|

Any suggestions or comments are appreciated, thanks!

please call them on - +16139444000 . I have just had a conversation with an agent 20 mins back !