+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Geez that sucks! Which number are you calling though?

I've read here in the forum people who were successful by calling +1 613 944 4000 and +1 888 242 2100.

If you haven't tried any of these, I'd say give it a shot. Also people say it's better to call after 3pm EST. I personally have never called, so I can't confirm this info. Good luck! :)
I tried calling the 1613 number. Couldn't connect to an agent due to "high volume of calls", and after around 8 mins of number punching, the call just got cut..even though I was ready to wait on the line. Crazy system!!
 
Yes Dec 12 AOR, file is with VO at sydney Australia. I am FSW -O
Do i need to worry about anything? Or anyone there with me.
Currently at IP2 on 27th feb and no ghost update.
 
I tried calling the 1613 number. Couldn't connect to an agent due to "high volume of calls", and after around 8 mins of number punching, the call just got cut..even though I was ready to wait on the line. Crazy system!!
Bummer. I'd say try again after 3pm EST and good luck, cause I imagine many more desperate souls have been calling them as well (I'm holding myself not to call... it's hard)
 
PPR Today! Timeline:
FSW Outland
Visa Office: Ottawa
Nationality: Guatemala
AOR: Dec 15
Medicals Passed: Dec 22
IP2: Feb 27
PPR: April 26
Congratulations! Best wishes for the future!
Did you get any update in your account prior to PPR?
 
Hi everyone.. I am dec 19 2017 aor and I got an email of an update on 3rd jan 2018 and post that nothing. I think my status was changed to IP2 around Feb end. Its been more than 4 months and I haven't heard from them. Please suggest what are my options. What should I do?
I am an Indian citizen currently living in India.