March - 2018 Citizenship Applicants

[philjharvey]

The only reason i could think of is that you might putting in different information to log in from the ones they have in the system.
Double check all this information in the application you sent them along with the UCI number they sent you in the AoR email/mail.

I have double checked all the information and I keep getting this message
On-Line Services
FAQ | Security


We were not able to identify you using the information you provided. There could be three possible reasons:

• Please be sure the information you entered is correct and then try again.
• This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:

 

[3bdcanada]

I have double checked all the information and I keep getting this message
On-Line Services
FAQ | Security


We were not able to identify you using the information you provided. There could be three possible reasons:

• Please be sure the information you entered is correct and then try again.
• This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:

Then give them a call to verify this with the agent; they might have mistyped your DoB in their system and that's why you can't login.

 

[mikeles666]

I have double checked all the information and I keep getting this message
On-Line Services
FAQ | Security


We were not able to identify you using the information you provided. There could be three possible reasons:

• Please be sure the information you entered is correct and then try again.
• This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:

I'm getting the same message. 3 weeks after getting AOR

 

[mikeles666]

I'm getting the same message. 3 weeks after getting AOR

Ok it is working now.
status: application received.

 

[Oboy]

Thanks for the update. I moved you to April sheet. you can post your updates there.

Thanks Admin

 

[chefprashi]

Hi,
I made a mistake in my citizenship application. the year i became pr was 2012. but accidentally i typed in 2011. i got AOR too. what can i do now. Thank you all in advance. It does not change my physical presence though

 

[mikeles666]

Hi,
I made a mistake in my citizenship application. the year i became pr was 2012. but accidentally i typed in 2011. i got AOR too. what can i do now. Thank you all in advance. It does not change my physical presence though

That depends if you're still eligible with becoming pr in 2012 and how you did your presence calculation. Did you count your days according to the right date? If so, then I wouldn't do anything and wait.

 

[mikeles666]

Hi,
I made a mistake in my citizenship application. the year i became pr was 2012. but accidentally i typed in 2011. i got AOR too. what can i do now. Thank you all in advance. It does not change my physical presence though

sorry just read that it doesn't affect your calculator. then in my opinion you don't have to worry. Most likely they noticed it but at the same time they considered you eligible anyway.

 

[chefprashi]

sorry just read that it doesn't affect your calculator. then in my opinion you don't have to worry. Most likely they noticed it but at the same time they considered you eligible anyway.

Hope they dont look at it as misrepresentation.

 

[chefprashi]

That depends if you're still eligible with becoming pr in 2012 and how you did your presence calculation. Did you count your days according to the right date? If so, then I wouldn't do anything and wait.

Yes. I did calculate with right dates. I did have to calculate my eligibility from 2013 anyways as i have lived in canada way more days than 1095.

 

[Malak_7]

I have double checked all the information and I keep getting this message
On-Line Services
FAQ | Security


We were not able to identify you using the information you provided. There could be three possible reasons:

• Please be sure the information you entered is correct and then try again.
• This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:

I'm getting the same message, AOR March 23rd. Since calling them will take forever I decided to use the CIC forum to ask the reason. like you I more than triple checked that my info is correct lol

 

[3bdcanada]

Hi,
I made a mistake in my citizenship application. the year i became pr was 2012. but accidentally i typed in 2011. i got AOR too. what can i do now. Thank you all in advance. It does not change my physical presence though

I would disagree with our colleagues over here. You should NOT wait. You must report this via the IRCC webform. If they find this out themselves, though doesn't impact your eligibility, IRCC would be concerned about your credibility in general and might start scrutinizing your application to ensure you're being honest in everything you reported. Most probably, if you report it to them, they would tell you: "don't worry, it happens, you are still eligible. let's move on"

 

[philjharvey]

Then give them a call to verify this with the agent; they might have mistyped your DoB in their system and that's why you can't login.

I rang and the agent confirmed everything was correct and everything was in order with my application - she could not give me a reason why it was not showing on the ECAS but is going to send me an e-mail that contains technical support information

Oh BTW - it took me 46 mins to contact an agent!

Thanks

 

[3bdcanada]

I rang and the agent confirmed everything was correct and everything was in order with my application - she could not give me a reason why it was not showing on the ECAS but is going to send me an e-mail that contains technical support information

Oh BTW - it took me 46 mins to contact an agent!

Thanks

Yes unfortunately, reaching out to an agent is a hectic experience most of the time. let's hope they get it fixed for you. All the best.

 

[mikeles666]

I would disagree with our colleagues over here. You should NOT wait. You must report this via the IRCC webform. If they find this out themselves, though doesn't impact your eligibility, IRCC would be concerned about your credibility in general and might start scrutinizing your application to ensure you're being honest in everything you reported. Most probably, if you report it to them, they would tell you: "don't worry, it happens, you are still eligible. let's move on"

They already noticed it for 100% as they check every single question in the application so there's no need to remind them about it. He's eligible anyway, so why would they think that he wasn't honest.