DHL in Kumasi didn’t allow my wife to pay for return envelope. They told her to call them for pickup once she receives PUM. I will ask her to call them for pick up. Thank you for your reply.Mine was approved on Monday and was given to DHL on Wednesday because we did mailed the passport with a return envelope. My husband was on his way to the AVO with his ticket when he decided to call DHL, that's wen he was told they are on their way for a pick it up.