+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

How long does it take to update Nexus after I receive Canadian citizenship?

cupcakes

Hero Member
Jan 10, 2014
242
30
Visa Office......
CPP-Ottawa
App. Filed.......
09-06-2014
Nomination.....
04-06-2014
AOR Received.
30-01-2015
Med's Request
30-01-2015
Med's Done....
31-01-2015
Passport Req..
05-15-2015
VISA ISSUED...
05-25-2015
LANDED..........
06-15-2015
I'll have a trip a couple of weeks after my oath ceremony, so I obviously will need to apply for my Canadian passport urgently. I know that I then have to visit a Nexus enrollment center to let them know of my new citizenship status, after I receive my passport.

What is this Nexus update process like? Is it just a matter of the officers updating my information on the backend, and they'll give my Nexus card back to me? Or would it take a few weeks to review? And would I instead get a new Nexus card in the mail?
 

keesio

VIP Member
May 16, 2012
4,795
396
Toronto, Ontario
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
09-01-2013
Doc's Request.
09-07-2013
AOR Received.
30-01-2013
File Transfer...
11-02-2013
Med's Done....
02-01-2013
Interview........
waived
Passport Req..
12-07-2013
VISA ISSUED...
15-08-2013
LANDED..........
14-10-2013
You just go to a NEXUS enrollment center and bring your new Canadian passport. Tell them of your status change and give them the passport and NEXUS card. They will update your information right then and there, give you back your docs, and that is it. You current card is still active, you don't get a new card or anything. Very easy.

Note that you don't even need to schedule an interview. I did it at Pearson airport as a drop-in visit. The only thing that took time was waiting in the line.
 
  • Like
Reactions: vancouverbc2013

ThierrYUL

Member
Sep 12, 2017
16
10
They will mail you a new card though, as they need to update your citizenship if it is not already either US or Canadian. And pay $25 for issuing that new card.

But otherwise, yes, you do not need to make an appointment.
 

keesio

VIP Member
May 16, 2012
4,795
396
Toronto, Ontario
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
09-01-2013
Doc's Request.
09-07-2013
AOR Received.
30-01-2013
File Transfer...
11-02-2013
Med's Done....
02-01-2013
Interview........
waived
Passport Req..
12-07-2013
VISA ISSUED...
15-08-2013
LANDED..........
14-10-2013
They will mail you a new card though, as they need to update your citizenship if it is not already either US or Canadian. And pay $25 for issuing that new card.

But otherwise, yes, you do not need to make an appointment.
ah ok. I was already a US citizen and that was already listed on my card. I had to get my PR information updated to with my Canadian citizenship information so I didn't need a new card.
 

cupcakes

Hero Member
Jan 10, 2014
242
30
Visa Office......
CPP-Ottawa
App. Filed.......
09-06-2014
Nomination.....
04-06-2014
AOR Received.
30-01-2015
Med's Request
30-01-2015
Med's Done....
31-01-2015
Passport Req..
05-15-2015
VISA ISSUED...
05-25-2015
LANDED..........
06-15-2015
They will mail you a new card though, as they need to update your citizenship if it is not already either US or Canadian. And pay $25 for issuing that new card.

But otherwise, yes, you do not need to make an appointment.
This is the part I'm a little worried about. In that case, it might take time to receive the new NEXUS card (after my trip). So would I be able to use NEXUS when traveling on this trip with my current card?
 

Quink

Hero Member
Oct 28, 2014
854
139
Category........
Job Offer........
Pre-Assessed..
App. Filed.......
11-12-2014
AOR Received.
30-04-2015 (EP and UCI)
Med's Request
07-05-2015
Med's Done....
12-05-2015 (ECAS updated 20-05-2015)
VISA ISSUED...
IP update 26-8-2015, DM 14-9-2015, READY FOR VISA EMAIL 21-9-2015
LANDED..........
30-09-2015 (PR Card received 13-01-2016)
This is the part I'm a little worried about. In that case, it might take time to receive the new NEXUS card (after my trip). So would I be able to use NEXUS when traveling on this trip with my current card?
I'm also interested in this topic as I'll be in a similar situation when I finally get my Canadian citizenship. So I don't know for sure, but if I had to guess.... I'd say that you probably won't be able to use the old Nexus card until the new one is issued. Perhaps ThierrYUL might know more, but I'd also imagine that they will probably take your current card away so that there's no chance of you having two cards at once. Again though, I'm just guessing...

It's not the worst thing though - you're obviously still allowed to travel, and having a Canadian passport will probably make your travel experience smoother than the Nexus card ever did anyway!
 
  • Like
Reactions: vancouverbc2013

cupcakes

Hero Member
Jan 10, 2014
242
30
Visa Office......
CPP-Ottawa
App. Filed.......
09-06-2014
Nomination.....
04-06-2014
AOR Received.
30-01-2015
Med's Request
30-01-2015
Med's Done....
31-01-2015
Passport Req..
05-15-2015
VISA ISSUED...
05-25-2015
LANDED..........
06-15-2015
Sure...but the biggest problem is my flight back home to Canada will be just 2 hours after my meeting ends (it's the last flight for that day)...and without NEXUS, I'll most likely miss my flight! Oh well, it is what it is...
 

Quink

Hero Member
Oct 28, 2014
854
139
Category........
Job Offer........
Pre-Assessed..
App. Filed.......
11-12-2014
AOR Received.
30-04-2015 (EP and UCI)
Med's Request
07-05-2015
Med's Done....
12-05-2015 (ECAS updated 20-05-2015)
VISA ISSUED...
IP update 26-8-2015, DM 14-9-2015, READY FOR VISA EMAIL 21-9-2015
LANDED..........
30-09-2015 (PR Card received 13-01-2016)
Ahhh, right I understand. Yeah Nexus really is great for skipping that damn security line (or at least getting into the short one and not having to take off your shoes)!
 

ThierrYUL

Member
Sep 12, 2017
16
10
I'm also interested in this topic as I'll be in a similar situation when I finally get my Canadian citizenship. So I don't know for sure, but if I had to guess.... I'd say that you probably won't be able to use the old Nexus card until the new one is issued. Perhaps ThierrYUL might know more, but I'd also imagine that they will probably take your current card away so that there's no chance of you having two cards at once. Again though, I'm just guessing...

It's not the worst thing though - you're obviously still allowed to travel, and having a Canadian passport will probably make your travel experience smoother than the Nexus card ever did anyway!
No idea. You should call them.
 

punk

Hero Member
Feb 15, 2010
532
56
Job Offer........
Pre-Assessed..
I think you can drop-in. This is what I have planned to do. nexus has been a life saver for me
 

nyguy2

Star Member
Nov 10, 2016
98
20
USA
Drop-in is definitely possible at YYZ; if you land at T3, you need to take the train over to T1. It's on the departures level (check-in counter level) before security, next to the police station.

Be warned: You don't need an appointment for document updates, but expect to spend 10 minutes to an hour waiting for your name to be called. One time I did a document update (adding a Canadian citizenship certificate) it took 20 minutes, another time it took 50 minutes. You need to sign in (there are two binders, one for interviews/appointments, one for updates).

Document updates are generally quicker at YUL - you knock at the door/buzz in, explain you already have nexus and need a "document update", hand them to officer, sit down. Both times I did a document update at YUL (work permit, which was subsequently amended) it took less than five minutes. There's no sign in sheet at YUL, at least when I went there in 2016.
 

vanheartyvr

Member
Mar 9, 2018
18
10
Interesting topic, as I will also have to update my Nexus, and I was wondering about the citizenship on it. Now one question: I do have a valid I-94 (I hold a visa for the States) and I wasn't thinking of crossing the border before my oath. Has anyone crossed the border back to Canada as a Canadian and asked to return the I-94 to the border agent? I might end up just mailing it to the address they post online with notice of my acquired Canadian citizenship, don't really wanna drive there on the weekend even tho it's a short drive... so if anyone has done that and can share the experience, I appreciate it!

And yes! Update your info with Nexus! I got in trouble once when I forgot to update my new I-94! And you can just walk in without appointment in YVR as well.