+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Pick right options and call twice. 2nd times it works
Calling between 8-9am EST is best
No wait times from my experience.
Even if there is a long wait time .
You have the option to leave your phone number(if calling within Canada)and they return your call once they’re reach your turn in the queue.
 
Okay any update on their application? R they apart of the pilot project dr2?
I’m not sure what a pilot program is.
Got a confirmation from abroad office a few days after I received pre arrival. With a request of additional documents. No news after that . Not sure what to expect afterwards. Dependent is a minor who can’t give biometrics. I’m not sure what to expect next or where to look for updates as unable to link dependents application and office abroad has no call center. Any one with an idea of how long could take to receive passport request or a timeline after my ecopr
 
I’m not sure what a pilot program is.
Got a confirmation from abroad office a few days after I received pre arrival. With a request of additional documents. No news after that . Not sure what to expect afterwards. Dependent is a minor who can’t give biometrics. I’m not sure what to expect next or where to look for updates as unable to link dependents application and office abroad has no call center. Any one with an idea of how long could take to receive passport request or a timeline after my ecopr
Okay which country if u don't mind and did your dependent did medical
 
I’m not sure what a pilot program is.
Got a confirmation from abroad office a few days after I received pre arrival. With a request of additional documents. No news after that . Not sure what to expect afterwards. Dependent is a minor who can’t give biometrics. I’m not sure what to expect next or where to look for updates as unable to link dependents application and office abroad has no call center. Any one with an idea of how long could take to receive passport request or a timeline after my ecopr
Well, I know for sure that you cannot link your dependents on your account. I wrote to IRCC and they told me NO
 
Okay which country if u don't mind and did your dependent did medical
No medical request for dependent.
Additional document request was passport size photos, proof of relationship, proof of financial transactions etc
Is this before medical or after.
Frustrating that I can’t tract application or know what to expect nor timeline
 
No medical request for dependent.
Additional document request was passport size photos, proof of relationship, proof of financial transactions etc
Is this before medical or after.
Frustrating that I can’t tract application or know what to expect nor timeline
Oh wow what country???didnt u send in proof of relationship when u submit your application
My dependent did medical and receive pre arrival
 
Oh wow what country???didnt u send in proof of relationship when u submit your application
My dependent did medical and receive pre arrival
Looked liked a standard email
It stated not to resend documents that were initially requested
Passport photos were not requested during initial application
Proof of financial aid wasnot included
So those were sent directly to abroad office by email
Nothing after that.
I’m not sure if minors applications are treated differently.
Or what to expect next.
 
Looked liked a standard email
It stated not to resend documents that were initially requested
Passport photos were not requested during initial application
Proof of financial aid wasnot included
So those were sent directly to abroad office by email
Nothing after that.
I’m not sure if minors applications are treated differently.
Or what to expect next.
Okay think next thing is medical then pree arrival then passport request
 
Okay think next thing is medical then pree arrival then passport request
Minors are treated differently, most forms ia not filled out by them, pending their age, they dont give biometrics