+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Application Submitted: February 23, 2024
AOR: Never Received
Biometric Request: 10th April, 2024
Did not received biometric request for my wife. They said they sent us one. Later biometric request sent for my wife on April, 2025.
Additional documents asked and submitted by January 10th, 2026.
Pre arrival: 31st January , 2026.
Eligibility letter: 8th February, 2026
Still unable to connect with GCKey.
Hi
I got pre arrival on Jan 14 and still don’t receive Eligibility letter. Is this normal?
 
Hi
I got pre arrival on Jan 14 and still don’t receive Eligibility letter. Is this normal?
I believe it’s normal. I never received AOR. I was worried but I come to know some people don’t receive AOR. I think you will receive Eligibility letter or next step soon. If they need anything they will email you. Usually I receive email Saturday and Sunday morning.
 
User the following link https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html

For Protected Persons, paper applications can take months before being uploaded
Until then, the system cannot find it

If NOT, wrong application category selected

You must choose exactly:
Permanent Residence
Protected persons and convention refugees in Canada

Details must match IRCC records exactly

Even a small mismatch causes failure:
Family name spelling (including hyphens or spaces)
Given name order
Date of birth
Place of birth
Country of birth

If NOT

Identification method:
Try Application Number + Family Name
(NOT UCI this time)

Enter details exactly as on your AOR
Family name: EXACT spelling (try ALL CAPS once)
Given name:
Try once with full given name
Try once leaving it blank
Place of birth:
Use city/town only, not country

Click search

If it fails again → STOP
Go to IRCC Webform

Select:
* Permanent Residence
* Protected persons / Refugees
Message them with your concern, they will guide you accordingly
Thank you
 
Thank you,is pre arrival means eligibility passed ? And kindly let me know what I expect as next steps please?
1.AOR
2.Biometrics
3.Eligibility / Pre arrival
After this step Security background check takes too long.
4.Final decision
5. P1
6. P2
7. COPR
8. PR Crad
As far one of the group member said.
 
I believe it’s normal. I never received AOR. I was worried but I come to know some people don’t receive AOR. I think you will receive Eligibility letter or next step soon. If they need anything they will email you. Usually I receive email Saturday and Sunday morning.
my wife is PP with dependants and submitted PR application in april 25 and recieved temp. AOR. then in august got letter for additional information which she submitted within one week. since then nothing. Is it really normal she might not get AOR at all?
 
Review of eligibility


• We are reviewing whether you meet the eligibility requirements.


Review of medical results


Review of additional documents


• Not applicable.


Interview


• You do not need an interview. We will send you a message if this changes.


Biometrics


• We do not need your fingerprints. We will send you a message if this changes.


Background check


• We are processing your background check. We will send you a message if we need more information.


Final decision


• February 12, 2026 Your application is in progress. We will send you a message once the final decision has been made.
Hey did you know what are your primary and secondary offices? Like mine are Mississauga and Montreal respectively
 
my wife is PP with dependants and submitted PR application in april 25 and recieved temp. AOR. then in august got letter for additional information which she submitted within one week. since then nothing. Is it really normal she might not get AOR at all?
Yes it is normal. I will suggest you to call Ircc. If you don’t get connection on first attempt try second time. I always get agent on second attempt. They can give you exact information.