Issue while logging to the ircc portal

[Rakaviya]

Hi everyone,

Today, I reset the password for my IRCC account and attempted to log in. The password reset was successful, but when I tried logging in afterward, I encountered an error.

It first shows “Request Failed”, followed by another message: “User information not found.”

I’ve been trying for the past 3 hours and keep receiving the same error. Is anyone else experiencing this issue?

Note: I also tried logging into my other IRCC accounts (for my mother and mother-in-law), and they’re showing the same issue.

Any feedback would be appreciated. I’m starting to get a bit paranoid since my application has already been submitted

 

[Naturgrl]

Hi everyone,

Today, I reset the password for my IRCC account and attempted to log in. The password reset was successful, but when I tried logging in afterward, I encountered an error.

It first shows “Request Failed”, followed by another message: “User information not found.”

I’ve been trying for the past 3 hours and keep receiving the same error. Is anyone else experiencing this issue?

Note: I also tried logging into my other IRCC accounts (for my mother and mother-in-law), and they’re showing the same issue.

Any feedback would be appreciated. I’m starting to get a bit paranoid since my application has already been submitted

Maybe the system is down. Wait a day or so and try again. If doesn't work send a webform for a technical issue.