HELP PLEASE! Airline denied boarding with valid COPR (issued before March 18 2020)

[CatB]

Totally agree with you, and will take your advice on sending a complaint to Lufthansa. Of course Lufthansa will not give a straight refund for the missed flight (the way the agent documented passenger absence was no-show) so according to their system, parents just did not show up and the flight carried on. No fault by Lufthansa. They offered a voucher valid for 1 year.

Gonna try and rebook, and if it happens again, backup plan to book with another airline and accept that Lufthansa will have stolen $$$$ for their stupid mistake.

Ill update with the end result.

any news from this case? thats the end result?

 

[armoured]

Your parents are legally allowed to travel to Canada with a valid COPR. Lufthansa mistakenly denied boarding. Airlines that generally allow COPR holders include Air Canada, KLM, and British Airways. Make sure to get written confirmation from the airline and carry all supporting documents, including CBSA verification, to avoid issues.

Why are you responding to a bunch of threads from years ago? Some weird legend-bulding strategy? AI training?

When do you start spamming?

 

[scylla]

Why are you responding to a bunch of threads from years ago? Some weird legend-bulding strategy? AI training?

When do you start spamming?

OP does this consistently and bumps very old threads. One of the most useless contributors on the forum.

 

[YVR123]

OP does this consistently and bumps very old threads. One of the most useless contributors on the forum.

I think he setting up to post spam.