Hello @Miss bee,
hope you are doing well. We need you valuable advice & thank you in advance. Recently, our non express entry file got returned due to birth-certificate. Initially, we only submitted English translated birth certificate (which was properly notarized) but have not submitted government issued certificate because it was in our native language. Is it necessary to combine both copy and upload?
Is there any way we can request IRCC on webform and reconsider this document?
Below message received in email from IRCC
hope you are doing well. We need you valuable advice & thank you in advance. Recently, our non express entry file got returned due to birth-certificate. Initially, we only submitted English translated birth certificate (which was properly notarized) but have not submitted government issued certificate because it was in our native language. Is it necessary to combine both copy and upload?
Is there any way we can request IRCC on webform and reconsider this document?
Below message received in email from IRCC
A review of your application indicates you do not meet the requirement of the instructions with respect to the completion of your application or, the requirements of Regulation (R) 10 of the Immigration and Refugee Protection Act (IRPA) because the following item(s) are missing:
- A copy of the original version of a birth certificate for XXXXXXXXXXX Kotima
Regulation (12) of IRPA states:
“If the requirements of sections 10 and 11 are not met, the application and all documents submitted in support of the application shall be returned to the applicant.”
As your application does not meet the requirements of R 10 of IRPA, it is considered incomplete and is being returned to you along with your processing fee. A copy of your application has not been retained.
