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Hello guys, would anyone confirm that on Portal 1, we have to press reply on the email then copy and paste the template as per instruction? Thank you in advance. On the template, we have to answer the needed info.
 
Hey there!
I got my portal 1 on June 12, 2024. No portal 2 yet.

I replied to portal 1 again today after 12 days.

How long would it take ?

VO - Montreal.